Comments for Clearwire SUCKS [dot com]

Comment on Clear Wireless Complaint – False Advertising / Scam Artists – User Submission by Amy H. by April

April — Sun, 02 Jun 2013 18:45:53 +0000

Clearwire/Clear has been ripping me off of almost 3 years. Each time I call to solve my problem Im either transfered from chat to a call center and ill advised to suspend instead of cancel due to outragous cancellation fees and inconvience. Then later to be slapped in the face with an irrational bill and no resolution to my problem that is embedded in their notes on my account. There is no physical office to go into for assistance. No true attempts to rectify the problem. I am furious at this company and how difficult they make it for the consumer. Their customer service is a joke.

Comment on FUCK CLEAR INTERNET – User Submission by Jeff

Jeff — Thu, 23 May 2013 03:04:05 +0000

Clear is by far the worst broadband Internet service I have ever had. Never more than two out of five lights on reception. Requires a reboot at least once a day to even work. Service is very slow. Performance seems to change with the weather.?. Not worth $10 a month let alone $50. Don’t waste time or money with Clear Internet service, go with cable if you can afford it . Or at least dsl if available in your area.

Comment on My Clear Complaint – User Submission by Jason S. by Anon

Anon — Tue, 21 May 2013 03:48:05 +0000

What Zip Code are you in? I’m having the same issue

Comment on Clear sucks – Former Employee Submission by Donald B. by Pissed customer

Pissed customer — Wed, 15 May 2013 19:38:28 +0000

They promised me a 50$ rebate which I never received. I canceled the debit card they had on file and refused to allow them to automatically deduct payments from my bank account. I stopped paying for internet and am ready to switch to a new company. Anything but Clear and Comcast. I also noticed they will shut your internet off a month early to make it seem like you are late on payments, when in reality, you have actually paid up till the end of that month. They always want to have one month extra so that if you decide to cancel, they will come out on top. Bunch of cons!

Comment on Clearwire is the worst piece of shit excuse for internet there ever was – User Submission by Gia by Tyler

Tyler — Tue, 14 May 2013 02:53:32 +0000

clearwire is complete shit dont get it it has .102 download speed atm …….

Comment on Clearwire is a piece of shit!!! – User Submission by Myk O. by Recon

Recon — Thu, 09 May 2013 00:55:35 +0000

If you enjoy rebooting your modem 20-30 times a day, if you really like the screen that informs you that you are not connected to the internet, and if you REALLY enjoy the idea of an online chat with a technician who will give you conflicting information (the lights have nothing to do with the signal, the lights indicate signal strength..etc)Than, losing the signal and having to get back in a chat line for 45 minutes… Than CLEAR is your company.

Comment on Clearwire Dealer who has been burned – Dealer Submission by Kareem A. by Ebony Hodge

Ebony Hodge — Tue, 09 Apr 2013 17:31:25 +0000

Thanks this information was very helpful. I almost became a dealer. After reading Ur blog. I passed on the opportunity. I dont want to sell people a head ach.

Comment on Another unhappy clearwire (ex) customer – User Submission by David Etenburn by paul mcgrath

paul mcgrath — Mon, 08 Apr 2013 01:04:14 +0000

If I could… I would kick the CEO,s ass. I used to work for clear. What the customers don’t know is that the sales managers used to tell all the sales people in our meetings to sell the crap out of the service regardless of how slow the customers speed would get. They screwed every employee there out of theic commissions. It was a sweatshop. 80 hours a week minimum and forget about having a life. They owned your weekends. Fuck you clear!

Comment on lawsuit against clear.com – User Submission by Joel H. by Darin Husmann

Darin Husmann — Thu, 04 Apr 2013 00:21:05 +0000

This service sucks like an inverted Mt. St. Helen’s sized vacuum hose. I have never received the speeds promised. WHAT A RIPOFF!!!

Please include me in any class action lawsuit.
dhusmann@gmail.com

Comment on Clearwire support sucks – User Submission by Cheryl K. by Philippines

Philippines — Sun, 24 Mar 2013 20:01:38 +0000

basically, you americans are so not in the good side to talk with us filipino. can like talk properly. you speak dumb.

Comment on lawsuit against clear.com – User Submission by Joel H. by Kelli

Kelli — Sun, 10 Mar 2013 16:02:18 +0000

2/16/13 – Re-signed up for Clear internet service. (I cancelled about three months prior because the service was not worth the $50/month I was paying. No major problems-it simply was not worth the price.2/1/13 I received email saying that if I came back I could pay less than $50 to get started and only $20/month for six months after that. So on Saturday, 2/16/13, I signed back up and paid $46.65 over phone with my Visa (Originally the account included myself and my husband. Asked Clear to remove my husband AND his Visa card from the account completely because we were separated. I, solely, was going to be responsible for the “new” account. They said they would do that)By Sunday evening my modem had not been able to connect to the internet, at all, it could not even locate a network. I spent hours on phone with tech support on Saturday and hours again on Sunday. By around 4:30 pm I was ready to give up. But before I even told them go ahead and just cancel it I made sure to specifically ask, “If I were to cancel the service right now would I receive a refund for the payment for $46.65 that I made yesterday?” The Clear representative informed me that yes, they would issue refund for $46.65 and that it would be in my account in 3-5 business days.So i authorized cancellation and she transferred me to billing to verify all of my Visa info and again I was told by a second Clear Rep. that $46.65 would be in my account in 3-5 business days.By Saturday, 2/23/13, still no refund. The billing department rep. told me that he saw that the refund was being processed and said it should be in my account by Tuesday, 2/26/13. Fast forward to yesterday, 3/09/2013-still no refund called Clear, explained situation, and then I was told they showed the refund as being sent AND processed so she was going to transfer me to billing so they could look into it. SIX MINUTES later the billing rep. was telling me that there was never a refund issued to me, there would never have been a refund issued to me because they “didn’t have a legal obligation to issue a refund”. After a lot of arguing and being transferred few more times I was eventually told that $46.65 would be in my account in 8-10 business days..yay..except this morning Clear withdrew $46.65 from my estranged husband’s bank account. Same account I asked them to delete from their records. A bank account that I have NEVER been authorized to access, an account I was never even slightly apart of. So…waiting for him to let me know the outcome of his calls to Clear.

Comment on A Bull Shit Company / Cancel Your Service Immediately – Former Employee Submission. by ccoriano

ccoriano — Tue, 05 Mar 2013 23:55:52 +0000

Google will join same poor customer satisfaction soon/too

Comment on Proposed Class Action Settlement for Clearwire Customers by Clarence Calaway

Clarence Calaway — Tue, 05 Mar 2013 03:20:29 +0000

The other comments are anything but moderate.

Comment on Proposed Class Action Settlement for Clearwire Customers by Clarence Calaway

Clarence Calaway — Tue, 05 Mar 2013 03:18:37 +0000

My comment is extremely moderate, but my frustration is not! Please explain.

Comment on Proposed Class Action Settlement for Clearwire Customers by Clarence Calaway

Clarence Calaway — Tue, 05 Mar 2013 03:16:06 +0000

Half the time I cannot get on the internet, When and where is my promised credit from Dennings vs. Clearwire class-action suit? I filed timely.

Comment on Proposed Class Action Settlement for Clearwire Customers by Clarence Calaway

Clarence Calaway — Tue, 05 Mar 2013 03:12:58 +0000

Half the time I canNOT get on internet. When & where is my credit from Dennings vs. Clearwire class-action suit? I filed timely.

Comment on Yeah, they’re throttling me – User Submission by Richard T. by jacob

jacob — Sat, 02 Mar 2013 02:14:17 +0000

pff we get up to 5 mbps download from them and it gets throttled to ’bout .50 mbps when using it for netflix and we get around 80 ms ping response but when the family is using it they will throttle for hours and give us 1500 ms to 3000 ms ping response (to 8.8.8.8)

Comment on Clearwire is so slow and rip off – User Submission by WTF

WTF — Wed, 20 Feb 2013 06:43:35 +0000

It arrives quickly, it unboxes fast, cocked and ready to rock but trying to provision it and creating an account feels worse than sucking a cock.

Their customer service tried to sell me more bullshit wile simultaneously apologizing they can’t hook it up.

Amazon has learned their lesson and seems ready to refund the fucking thing the moment you just start the complaint and even before you press their sites send button.

Comment on Lawsuit Filed Against Clear/Clearwire over Misleading Consumers by Stan

Stan — Wed, 20 Feb 2013 04:52:10 +0000

I have had clearwire for some time (years) I have no other choice. The phone lines do not even cover my home. I use a great cell phone service. Clear gives me 3-4 bars. I can not even watch the shortest You tube. The wheel of death. call customer service ! Wow, It must be imbarrassing to work there. Recently, E-mail won’t connect anymore. Has never done that before. Usually, its just the .5 up and down speed that ticks me off. I call using a cafe, the speeds there are way better. But, its a tad noisy. I say, I can check my E-mail through gmail. Can you send me the directions to this issue. “Well if you can’t access your email, it won’t do any good” I reply, “Thank you so much for your help.” Dispite all the things I wanted to say. Apparently their staff is as up to speed as their service.

Comment on Lawsuit Filed Against Clear/Clearwire over Misleading Consumers by gerald

gerald — Mon, 18 Feb 2013 02:26:22 +0000

Clear has had many chances to correct the problems ive been having with service. I have called numerous of times..no fix..looking for a way..email me with a solution.