Archive for the ‘User Submissions’ Category
Wednesday, April 11th, 2012
Clearwire sucks soooo much I would rather not have Internet than deal with this bull crap Internet!!! I mainly use it for among online and I lag soo badly tht I cnt even play! And now I can't even find a good game to play without sitting waiting for 20 ...
Posted in Customer Service, Gaming, Performance, Tech Support, Throttling, User Submissions | No Comments »
Wednesday, April 11th, 2012
-- Just a followup. By the time I sent you the log from my chat session with a Clear representative and then rechecked my speed ratings on Speedtest.net. I went from .58Mbps up and 1.41Mbps down to (suddenly and miraculously) 6.10Mbps down and 1.39Mbps up. So at ...
Posted in Customer Service, Performance, Throttling, User Submissions | No Comments »
Wednesday, April 11th, 2012
Chat Transcript
Hello Motley. Please wait while we find a CLEAR specialist to help you.
You are an existing customer with a Tech Support question.
You have been connected to tt_Andro D.
tt_Andro D: Hello, thank you for chatting with Clear. My name is Andro, So I can help, may I please have ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Wednesday, April 11th, 2012
The service, in terms of bandwidth or speed was never good at all (4G my ass!), but for the last 10 days we've had a lot of rain and cloudy weather and the signal is so poor an unreliable, that I've been having to reboot my modem at least 6 ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Monday, April 2nd, 2012
I, like many, many others, having serious problems with Clear's throttling policy. What they advertise as 'unlimited internet' is a scheme in two senses: first of all, it's not really unlimited, it's 'fairly fast until you hit the limit'. Once you hit the limit it throttles you to the point ...
Posted in Performance, Throttling, User Submissions | 2 Comments »
