Archive for the ‘User Submissions’ Category
Friday, July 23rd, 2010
I got the Clear two 2 go plan, walked into local store, their map showed I was just outside the service area, however the manager there told me that it showed his store was outside of the service area also. He also advised there would be no charges if ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Friday, July 23rd, 2010
Hi there:
Came across your site after researching why I was getting the run-a-around for a return label from Clearwire, which I still havent gotten 10 phones calls later, 8 emails of promised return label delivery, and even a store appearance. In short, I ordered their service because of what ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, July 22nd, 2010
I had clear! It was not clear at all. I had low download, uploads, and very high ping. Not to mention packet loss. At www.pingtest.net i had a grade of F!!!
I spoke to them on the phone for at lest a total of 10hr, trying to fix the issues. I ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Sunday, July 18th, 2010
Here is my story and it’s a great one. I got clearwire because I am a single mother and a full time student. So I just can’t afford as much as Comcast and Quest want to charge. When I walked into the mall and told them I wanted to set ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, July 15th, 2010
Hi,
Went for a job today and I did not get hired. They have no training classes for new hires. They expect you to know everything about the company and their net work of Clearwire. Only a few days of training on the phone and paper. The company tech ...
Posted in Tech Support, User Submissions | No Comments »
Thursday, July 15th, 2010
To Clearwiresucks creator-
I found the below article by Jane Wells at CNBC posted yesterday "Is WiMAX Workable?". She cites the exact complaints many of us have. Clear corporate has already begun a spin campaign against her even though the article is BURIED on her personal blog. Clear ...
Posted in Links, News, Performance, User Submissions | No Comments »
