Archive for the ‘Tech Support’ Category
Monday, March 31st, 2008
I'm glad this site exists. It makes me feel better (?) to know that many have experienced the same problems as I.
I was excited about Clearwire's service when it first became available in Seattle. I liked the idea of wireless service, portability, easy setup and that they were a local ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Saturday, March 22nd, 2008
Like everyone else, my clearwire internet sucks! I will have good speed one minute and drop to dial up speed the next. I have been on the phone with clearwire 4 times already and every time they try to tell me it is a software problem with my computer. The ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Wednesday, March 19th, 2008
I realize this is quite long but it is most definitely a story worth reading if EVEN THINKING ABOUT GETTING SERVICE WITH CLEARWIRE!
I am a recent Clearwire customer (signed up end of January of 2008) noticing that it was considerably cheaper with their featured promotion than other competitors in the ...
Posted in Customer Service, Tech Support, User Submissions | 5 Comments »
Tuesday, March 18th, 2008
After almost six months of dealing with this dorsal fin they call a modem, I finally broke down and decided to let the people at Clearwire know that I needed something to change or else... Well I got "or else."
Two hours later and a lot of aggression built up, I ...
Posted in Customer Service, Tech Support, User Submissions | 1 Comment »
Thursday, February 28th, 2008
I had Clearwire, and like most everyone else it worked great for the first couple of months. Last summer my speeds dropped to below dial up. My brother is a NOC supervisor for Hickory Tech, and I had him come over to check out the modem. He tested it on ...
Posted in Customer Service, Lawsuit, Performance, Tech Support, User Submissions | 1 Comment »
Tuesday, January 15th, 2008
I have had clearwire for 6 months and have decided to cancel the service. Like everyone else i had 5 green lights of service everyday and yet very slow internet connection and download speed. After about one or two months of service they sent me an email warning me that ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, November 29th, 2007
USER SUBMISSION
"I subscribed to Clearwire service couple months back because I was attracted by their advertisement of the broadband speed they claimed that they can achieve and their always on internet service. But since then I have received email letters of service termination from them complaining that I am over ...
Posted in Customer Service, Tech Support, User Submissions | No Comments »
Thursday, November 15th, 2007
Wow, how I wish I would have found this site before signing up with Clearwire (not) 2 weeks ago! I'm about to get an ulcer from dealing with this incredibly pigheaded company. To think, they are more concerned with stealing $220 in cancellation fees instead of building a ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Friday, November 9th, 2007
I telecommute for a living and was promised by their salesman that Clearwire would work for my VPN connection and two VOIP services. I was fed up with sitting on hold with CableOne customer service for 1/2 hour and longer on my cell phone and not receiving any information that ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Monday, October 8th, 2007
**USER SUBMISSION by OneVoice, with follow up by fadexxoutxxagain**
I worked for Clearwire in the recent Nashville rollout and continue to work with them. Because of the consultation nature of my work, I've dealt with many different companies in in the Southeast and elsewhere in the country.
To be frank, I, personally, ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 10 Comments »
