Archive for the ‘Tech Support’ Category
Friday, February 3rd, 2012
It's been a year since I signed the contract with clearwire and my internet always been either slow or not working. I called them plenty of times and each time I had the same respond "We're working on the towers for a better signal in you area" well I wish ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Friday, February 3rd, 2012
These guys offer services around the US. They may be great in your locale, but in general they have some issues and right here in Culver City the service stinks. I had high hopes, they were dashed. It's like that nursery rhyme ... "when he was good ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Friday, February 3rd, 2012
I blogged about my awful experience with Clear. If it helps your
cause, you have my permission to reprint my blog entry. Please
include a link to the original.
http://abbybabble.blogspot.com/2012/01/clear-internet-vs-broadband-cable.html
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Wednesday, January 25th, 2012
Just got off the phone, having booted Clear to the curb. While the confirmed no data caps, it took talking to 2 people to confirm they are throttling me for using Netflix. I am "one of the top 10% heaviest users in ATL metro area"...haha! I work 60 hours a ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Saturday, January 21st, 2012
I was a Clear customer for 2 years. In December, one month prior to the end of my contract with Clear, I called to cancel my service.
The customer service representative told me to call back on January 19th to cancel so I wouldn’t be charged an early activation fee.
...
Posted in Billing, Customer Service, Performance, Tech Support, User Submissions | No Comments »
