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Archive for the ‘Tech Support’ Category

Clear Sucks! – User Submission by Sheldon S.

Saturday, August 29th, 2015

I've had Clearwire for about 4 years, it works sometimes but mostly not at all! I called a few days ago to cancel my service and they owe me another month. Now it doesn't work at all! I'm all in for a class action. Btw, att lte works much better.

Uggggh! – User Submission by Pam H.

Saturday, August 29th, 2015

Since Clear has sent out notices to cease service, I barely have any service at all! I'm paying for constant dropped connections, god-awful slow connections, and generally piss poor service. The sad thing is where I live I can now choose between Century Link and Comcast for internet ...

No Service – User Submission by John J.

Saturday, August 29th, 2015

I contacted Clear Tues. concerning not having any connection since Sunday. I was told that my tower had a problem and it should be fixed in about 24 hours. I contacted them a gain today (Thurs.) asking when this would be fixed and would I receive some kind ...

Throttling – User Submission by Michael B

Sunday, August 16th, 2015

Just wanted to pass along that I have been having the same issues here in Nashville, Tn. Odd, because I received the letter from Sprint that the service was ceasing as of Nov 2015. Soon after, bandwidth was choked. Today it got really bad, so I did some research, got ...

User Submission by Matthew F.

Wednesday, August 12th, 2015

I don't even know what to say. Where to start?  The god awful customer service? The service itself?  This is a great service for two weeks before the service takes a Cleveland Steamer on you. My fiance and I have been using Clear for the past 9 months, and she ...

Clear service became a joke – User Submission by Christina V.

Saturday, July 11th, 2015

I have had clear/wire for many years and at first, I didn't have too much of a problem, however, after some years passed the service lagged, frequent dropping of internet service, turtle slow intrnet speeds etc. If there is going to be a lawsuit, I ...

Time for another law suit – User Submission by Ben B.

Friday, July 10th, 2015

I have been a clear(wire) customer for years; putting up with spotty service and throttling, listening to customer service tell me to use the internet in “off hours,” upgrading for little improvement, and other problems most Clear customers are used to. Recently it is apparent that Clear feels no ...

Terrible Service – User Submission by William O.

Friday, July 10th, 2015

I have been with Clear/Clearwater for years and everything about the service sucks, but every month they are withdrawin out of my account faithfully. So if there is a class action lawsuit againts them I would like to be a part of it. Than You. William O

Constant Signal Loss – User Submission by Quincy S.

Monday, June 8th, 2015

My wife and I have had Clear for several month recently, and another few months before that. We had switched the AT&T for a few months in between. During the time that we have had Clear, both recently and in the past, we have had constant loss of signal, terrible ...

Clear/Sprint merge disappointment -User Submission by Dinah N.

Friday, May 29th, 2015

Since Sprint purchased Clear it was noticed that the coverage and accessing the internet became a joke especially after the email sent stating Sprint will nolonger carry Clear devices. My voyager start freezing frequently and the techs would suggest purchasing a Sprint device and plan. ...