Archive for the ‘Tech Support’ Category
Saturday, June 21st, 2008
I work from home and during the first week of my job their service starts going crazy. At first I thought it was my router because it would seem better as we rebooted the router so I replaced it with a new router of a different brand. Then about ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Tuesday, June 10th, 2008
I had to close my bank account just to terminate service with Clearwire. After two months of trying to get tech support’s attention, with long hold times resulting in disconnections, I finally returned the modem to where I purchased it, where it was refused. Once again, I ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Thursday, May 22nd, 2008
I'm another victim of Clearwire. I have been noticing that every time I get home from work my modem lights were blinking and my computer would tell me I had no service. I had been disappointed in the service probably about 2 months after getting to ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, May 19th, 2008
Aloha,
I am from Honolulu, HI. I have been a “Clearwire Customer” for 16 months. Let me start out by saying prior to March 2008, I received excellent service from Clearwire. I normally was averaging speeds in excess of 2.0 Megabits. I understand that those rates are unusual; however the market ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »