Archive for the ‘Military Unfriendliness’ Category
Saturday, March 10th, 2012
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As a good Clearwire customer in good standing, my 2 year service contract came to an end on February 17, 2012. I never missed a payment and once seeing a payment would be later, I called 2 weeks pior to the payment and amde arrangements. I was on Clear's 1.5 ...
Posted in Customer Service, Military Unfriendliness, Performance, Tech Support, Throttling, User Submissions | 1 Comment »
Wednesday, September 21st, 2011
I was preparing to deploy to Afghanistan in late 2010 and had "Cancelled" my clear internet. I later noticed 2 charges on my account for $45.00 and had to call to dispute the charges from afghanistan and still had a hard time getting my refund. Clear insisted that i had ...
Posted in Customer Service, Military Unfriendliness, Tech Support, User Submissions | 1 Comment »
Friday, August 26th, 2011
So I purchased this service a few months ago to obviously get internet. I’m stuck on an Air Force base, and this is about one of the only things that will work, in tech training, you can’t order verizon fios or any other services that run a hard line. ...
Posted in Customer Service, Military Unfriendliness, Performance, Tech Support, Throttling, User Submissions | No Comments »
Tuesday, July 26th, 2011
Signed up Clear on April 2010. Our clear modem is connected to our credit card machine at parent’s store.
It kept going on and off for months. My parents dont speak English so they kept service until now.
I got back last month from Afghanistan(Army) and they told me to service is ...
Posted in Customer Service, Military Unfriendliness, Performance, Tech Support, Throttling, User Submissions | 1 Comment »
Wednesday, December 22nd, 2010
I have a story to tell about clear and man oh man this stir anger, fear, and sheer frustration. Let me start day 1...I called clear because I was moving back to Chicago from Boston and heard about this all wireless ISP called clear my dad told me I should ...
Posted in Customer Service, Military Unfriendliness, Performance, Tech Support, Throttling, User Submissions | 2 Comments »
