Archive for the ‘Military Unfriendliness’ Category
Wednesday, September 21st, 2011
I was preparing to deploy to Afghanistan in late 2010 and had "Cancelled" my clear internet. I later noticed 2 charges on my account for $45.00 and had to call to dispute the charges from afghanistan and still had a hard time getting my refund. Clear insisted that i had ...
Posted in Customer Service, Military Unfriendliness, Tech Support, User Submissions | 1 Comment »
Friday, August 26th, 2011
So I purchased this service a few months ago to obviously get internet. I’m stuck on an Air Force base, and this is about one of the only things that will work, in tech training, you can’t order verizon fios or any other services that run a hard line. ...
Posted in Customer Service, Military Unfriendliness, Performance, Tech Support, Throttling, User Submissions | No Comments »
Tuesday, July 26th, 2011
Signed up Clear on April 2010. Our clear modem is connected to our credit card machine at parent’s store.
It kept going on and off for months. My parents dont speak English so they kept service until now.
I got back last month from Afghanistan(Army) and they told me to service is ...
Posted in Customer Service, Military Unfriendliness, Performance, Tech Support, Throttling, User Submissions | 1 Comment »
Wednesday, December 22nd, 2010
I have a story to tell about clear and man oh man this stir anger, fear, and sheer frustration. Let me start day 1...I called clear because I was moving back to Chicago from Boston and heard about this all wireless ISP called clear my dad told me I should ...
Posted in Customer Service, Military Unfriendliness, Performance, Tech Support, Throttling, User Submissions | 2 Comments »
Friday, July 9th, 2010
I am in the US Navy and was stationed in Jacksonville, FL when I entered into a two year contract with Clearwire. The ONLY reason I signed up with them was because I was told by the customer service representative that if the military moved me on orders to ...
Posted in Customer Service, Military Unfriendliness, Tech Support, User Submissions | No Comments »
