Archive for the ‘Employee Submissions’ Category
Friday, July 29th, 2011
Some truths about the Clear / Clearwire service:
1. Since it's from cell towers, the signal doesn't reach everywhere with consistent strength. It's also unstable in some weather because the beacons aren't permanently anchored (they are adjustable for tech purposes). There are dead spots and bright spots that can interfere ...
Posted in Customer Service, Employee Submissions, Performance, Tech Support, Throttling | 1 Comment »
Tuesday, May 10th, 2011
Seems like they are re-routing calls from the Milton, FL call center to the Philippines. Isn't that great?
Posted in Customer Service, Employee Submissions, Tech Support | 25 Comments »
Tuesday, May 3rd, 2011
To all ex employees let me make a suggestion. Make sure you use your medical benefits because they will be cancelled right at the end of the month you are termed or quit. However the deduction will still come out of your last check....Clear wire is a fucking joke...
To all ...
Posted in Customer Service, Employee Submissions, Tech Support | 1 Comment »
Sunday, April 17th, 2011
I am a former Clearwire/Clear employee that was ripped of by Clear. I was recently discharged because I refused to lie to customers and talk them into continuing service with the company. It took me 8 months to figure out that their crooks. They have a fee called a "Restocking ...
Posted in Customer Service, Employee Submissions, Performance, Tech Support, Throttling | 7 Comments »
Thursday, March 10th, 2011
As a recently terminated employee of Clearwire, I decided to pass on my top ten tips to those of you who don't want to make the same mistakes that I did. If you want to hang on to your thankless, stressful, underpaid job with Clearwire, be sure to do ...
Posted in Customer Service, Employee Submissions, Performance, Tech Support, Throttling | No Comments »
