Archive for the ‘Customer Service’ Category
Tuesday, July 27th, 2010
First off I'd like to say that I thought I was the only one that thought Clearwire blew. So here's my deal. I got new Clearwire equipment recently because they went from a 3G network to a 4G one. Now, I was already getting shitty ass speeds before this. So ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 3 Comments »
Sunday, July 25th, 2010
I have attached two mp3's. One of my call to the store after recieving the message that finally someone will give me a label or address as it's unlclear to me in the message I recieved and cant tell by the drops.
I will also add --since my last email-- ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Saturday, July 24th, 2010
My husband called about clear wire and they sent it out no papers to sign we hooked it up and it suck really bad worse then dial up then they cap us off. We are booth online college students and my son is an intern who write articles online and ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Friday, July 23rd, 2010
I got the Clear two 2 go plan, walked into local store, their map showed I was just outside the service area, however the manager there told me that it showed his store was outside of the service area also. He also advised there would be no charges if ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 3 Comments »
Friday, July 23rd, 2010
Hi there:
Came across your site after researching why I was getting the run-a-around for a return label from Clearwire, which I still havent gotten 10 phones calls later, 8 emails of promised return label delivery, and even a store appearance. In short, I ordered their service because of what ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, July 22nd, 2010
I had clear! It was not clear at all. I had low download, uploads, and very high ping. Not to mention packet loss. At www.pingtest.net i had a grade of F!!!
I spoke to them on the phone for at lest a total of 10hr, trying to fix the issues. I ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
