Archive for the ‘Customer Service’ Category
Friday, September 5th, 2008
Hello. i am so beyond mad i had to post this. (my repost from clarkhoward.com) - i intend to call him tomorrow and get him on this actually. i would NEVER EVER do anything like that normally but Clearwire deserves this.
i moved recently from OH to KY. signed ...
Posted in Customer Service, Lawsuit, Tech Support, User Submissions | No Comments »
Wednesday, September 3rd, 2008
First off, some of clearwire's practices should be illegal...
Coming from a location where I cannot gain access to wired internet, I found out about clearwire and decided to give it a shot. Biggest mistake of my life. Order was placed on July 24th. July 31st, I'm already calling in because ...
Posted in Customer Service, Performance, User Submissions | No Comments »
Wednesday, September 3rd, 2008
Please be aware of hidden charges!
I canceled my service after 6 months due to inability to use a wireless PC Card outside the city (they do not offer coverage in majority of Texas), and agreed to the early cancelation fee ($200).
I canceled the service on August 6th, and I was ...
Posted in Customer Service, User Submissions | No Comments »
Wednesday, August 27th, 2008
Won't work when it rains, on a 'clear' day the best I can get is three bars. If you can figure out how to get through to their wretched customer service/technical departments, they tell me there are 12 towers in my area and that it becomes my burden to parade ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »