Archive for the ‘Customer Service’ Category
Wednesday, March 10th, 2010
Poor service, locked into a contract with the company or pay cancellation fees(not clear up front), slow internet. I really don’t have anything good to say about this service. Customer service is bad. Sent me phone service didn’t want it, never hooked it up and now have been charged two ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Tuesday, March 9th, 2010
I replied to a "get-more-info" card they sent in the mail. They then commenced sending me the
same piece of mail every two weeks for well over a year.
I called first and said nicely: "no, nope, just forget it and please don't send mail or call me".
You know where I'm headed: ...
Posted in Customer Service, Privacy, User Submissions | No Comments »
Tuesday, March 9th, 2010
although i'll admit that i'm only 18, i have been around my fair share of internet services between my university, and my friends houses and various public wifis. By far the clearwire service is the worst wireless service out there. three years ago my parents decided to switch from the ...
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Tuesday, March 9th, 2010
Clearwire Corporation has continued to give me the run around since January 2010. The representative from this company pulled my credit knowing the person who was trying to obtain credit wasn’t me. After further investigation and speaking with the activation department, I was told this is a common practice among ...
Posted in Customer Service, Privacy, User Submissions | 1 Comment »
Thursday, March 4th, 2010
Hi there. My husband and I recently moved. We decided to try clearwire because they suggested that the area that we moved to their service would be better than the other guys. So we went with clearwire, the first initial set up was fine. Modems for phone and computer came ...
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Wednesday, March 3rd, 2010
Clearwire works great if you are near a tower that they care about. However, if you are not, you will get terrible spotty bandwidth and they will not do anything about it. They will run you through lots of time consuming routine trouble-shooting. And then tell you that even though ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
