Archive for the ‘Customer Service’ Category
Friday, February 3rd, 2012
Wow...I just moved from Portland OR to Las Vegas.
Since I had CLEAR in Portland, I just brought all my gear and thought I'd be ok....what a mistake.
I wouldn't say my service was stellar in Oregon,but since I lived VERY close to a tower, it was adequate.
5m from speedtest sites ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Friday, February 3rd, 2012
Feb. 2012
I’m writing this for anyone thinking about getting CLEAR. My experience with clear in the almost 2 months I’ve had it has been the most frustrating, slow, and….EXTREMELY slow internet since dial up. I’ve called in about 6 times so far but I’ve had problems on a day to ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Friday, February 3rd, 2012
Hello,
I worked for a Clear customer support center for almost a year. The service is a total scam. The sales people will tell you there is coverage in your area even if there isn't just so they can get the commission from the sale, trust me I know ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Friday, February 3rd, 2012
I live in an odd area for reception - no major company who does wireless would give me service. They were all honest that it would be too slow to warrant a set-up. CLEAR was the only company that would provide service. I started with the USB ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Friday, February 3rd, 2012
I moved into a new place and figured that clear would be a good choice, you know 4g "high speed" internet (note they never say "broadband" ANYWHERE yet they play it up like thats what they offer and they let you get 8 Mbps+ until your trial period is up). ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
