Archive for the ‘Customer Service’ Category
Tuesday, August 31st, 2010
Being a manager of a store and a full-time student, I thought that doing my college work online during breaks would allow me to ultilize more time of my day. Clear seemed like the perfect solution. Though already a Comcast customer, I thought I'd purchase the "On-The-Go" modem and ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Tuesday, August 31st, 2010
Being a manager of a store and a full-time student, I thought that doing my college work online during breaks would allow me to ultilize more time of my day. Clear seemed like the perfect solution. Though already a Comcast customer, I thought I'd purchase the "On-The-Go" modem and ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Friday, August 27th, 2010
This summer, I took over a Clearwire contract from another unhappy customer - my old roommate. HUGE MISTAKE!!! I was quoted a price of $40.00 a month (without increase) for 4G Wireless Internet Service by Clearwire.com. The original Clearwire equipment that I purchased didn't work properly, so Clear ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Tuesday, August 24th, 2010
Our office has used clearwire (internet only, thank God) for several years now and we were recently notified that we were going to have to upgrade to the new national 4g network. Then one day about two weeks ago our internet was simply turned off. Confused and frustrated ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Sunday, August 22nd, 2010
I live in Monroe Washington, on the outskirts -- I'm happy to have any
internet. I was raised from the age of 4 (I'm 31 now) on dialup. From
20 minute Xmodem transfers to the creation of the WWW.
We're talking about 26 years before any form of broadband was
available in my area, ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Friday, August 20th, 2010
I was tired of Comcast raising my bill by 20% every year so I thought I would try a different provider. I called Clear wire and talked with one of their salespeople. These guys are all the same, born liars, just saying anything to get you to agree to sign. ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
