Clearwire has changed their name to Clear - The name may have changed, but the company has not!





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Archive for the ‘Billing’ Category

Sprint Attempt To Collect Alleged Overdue Balance After Account Closed With Zero Balance – User Submission by RJ D.

Friday, May 6th, 2016

This un-itemized billing amount of $832 via collection agency six months after Sprint's scheduled shutdown of Clearwire (home internet service) was mailed to me with no explanation nor statement of account. Though Sprint did a wonderful job of closing my account two weeks before product shutdown and correctly Auto Billed my ...

Clear – User Submission by Neil P.

Sunday, June 7th, 2015

I had couple of times and would charge me more money for my service. I had argued with them many times with no results. I still have the equipment.

User Submission by Chenida M.

Thursday, April 23rd, 2015

Clear wire freaking sucks. I had payed to reactivate my service on April 17, 2015, wasn't getting no connection at all. So on April 22, 2015 (5 days later) I called to get it fixed and all dude kept saying was tower is being used by a lot of people. ...

Bad service and rotten billing practices – User Submission by Roger P.

Wednesday, March 25th, 2015

I had clearwire for about a year.   I moved. And no longer needed them and I requested. To both them and my bank to stop autopay as I wasn't using their service.    I stated getting bad check charges that came to near $200 a month about eight months later.   It ...

Billed me four years later – User Submission by Arte W.

Tuesday, August 26th, 2014

I tried Clearwire back in 2010, but it would not work in my area.  Informed them of this and sent all equipment back. I had to pay for shipping. Now, in August of 2014, I get a collection agency saying I owe them 27.50. They have never sent me a bill, which they ...

User Submission

Saturday, June 21st, 2014

I was with Clear for two years until I just couldn't take the slow speed and dropping anymore. I called to cancel service and even though they just jacked the price of my 4G up to $54.99, they were willing to drop it down to $35 since I had ...

I was sent to Collections with out any notice – User Submission by Jose S.

Saturday, May 31st, 2014

Back in October I called Clear and told them that I wanted to cancel my service due to short of funds at the time. I was transferred to a sales rep to try and keep me. I was sold on a promotion of paying $25.00 for 6 months. I get ...

Clear rip off – User Submission by Cambria S.

Friday, May 9th, 2014

I have been with Clear for years and years...signed up for unlimited 30 bucks a month. Just today I received a message it's going up to $45 because the WHOLE time (I'm talking 7 years) I was on a bundle plan...all I've ever had is one computer. Has anyone else ...

Clearscam – User Submission by Darren S.

Wednesday, January 8th, 2014

Chat Transcript Hello darren. Please wait while we find a CLEAR specialist to help you. Your question is: Hi? You have been connected to Jeffrey F. Jeffrey F: Thank you for contacting Clear, my name is Jeffrey. So I can help, may I please have the 10 digit phone number on the account ...

Clearwire is Bait and Switch – User Submission

Tuesday, December 10th, 2013

Hi when I got my service with clear I was told that its going to be "unlimited usage for a flat monthly rate of $40.00 ,and your rate never increase" , no contract. yesterday I received an email From them saying they are increasing my monthly rate by $5.00 plus ...