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Archive for November, 2013

Clearwire Service – User Submission by Beverly

Saturday, November 30th, 2013

My name is Beverly I have been on the phone with CLEAR at least twice a week for the past two months about my Extremely slow and sometimes NO internet service. I am sooo very tired of being told weekly that my "tower" is down or that there is "congestion" ...

Clear wire ripped me off as a dealer by not paying me commission for over 30 activations!!! – Dealer Submission

Wednesday, November 27th, 2013

I was asked by one of their reps to switch my dealer portal from a well known distributor QDI to some BS Master dealer named WWI based from Dallas. With QDI I used to receive my commissions on a 15 day basis but ordering the products online and then waiting ...

Rotten service and no way to quit – User Submission by Richard B.

Friday, November 22nd, 2013

I have had Clear for four years, complete with leased modem. I moved it from Oregon to California as my medical situation dictated. The last time we came to California, Clear had been bought by Sprint and our rates went up from 35 to 45 bucks a month. WHen we ...

Modem can never work in one position! – User Submission by Wil F.

Saturday, November 16th, 2013

My family got clear when we moved into our new house, because atnt didn't support the area. I immediately exclaimed how dumb that idea was, since I am the more technical one in my family and knew of ClearWIRE (The name change means nothing). I'm going to be straight forward. ...

Poor customer service – User Submission by Lee R.

Friday, November 8th, 2013

Our service has been out 48 hours. When I called customer service to ask what's going on, it took them 45 mins to confirm the tower I connect to has an outage. When I asked about service credit, the advised I call back once I know the service ...

I know why Clearwire no longer works – User Submission by Darcy H.

Saturday, November 2nd, 2013

My problems with Clear started when Sprint bought out the remaining shares of Clear. Before the Sprint buy out, it worked fine and I could watch a Netflix movie, use my wireless tablet and keep my phone on wireless, all at the same time. As soon as the ...