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Archive for June, 2012

Throttling – User Submission

Monday, June 4th, 2012

I am being throttled every night and ending up SLOWER than dial-up. Wondering what everyone is turning to as an alternative. This is freaking ridiculous to pay for unlimited and get dialup. I am ONE BLOCK from the tower. Please, anybody have suggestions so I can dump this company? Thanks

Clear – User Submission by Xopher D.

Saturday, June 2nd, 2012

I've had clear for about 10 months. When I purchased the modem and plan I was pommised unlimited hassle free internet. What I got is very limited hassle filled service. I had to call them almost monthly to keep my service going. Had to troubleshoot weekly. Finally my service went ...

My Clear Experience – User Submission by Brandon B.

Friday, June 1st, 2012

I bought a Clear modem almost 2 months ago. It was ok at first but the speed started to drag after the first month. After I paid the second bill, the modem stopped working. It would charge and turn on but not stay on. I contacted the ...

The Clear Wireless motto: "We stand firmly between you and the Internet !" – User Submission by Louis H.

Friday, June 1st, 2012

I too was lured into the Clearwire net (pun intended) with promises of unlimited data and no bandwidth throttling. The honeymoon lasted about 4 months. I was getting up to 8 Mbit down in my remote little corner of Texas which is serviced by neither cable nor DSL. One night, ...

Cancellation – User Submission by Sam G.

Friday, June 1st, 2012

The WORST connection and customer service. Just cancelled. I’d originally bought the 4G home modem for my home office. Bought the 3G + 4G USB service as an additional package “in case the 4G goes down”. Now bear in mind that the 4G shouldn’t technically go down b/c I’m less than ...

Slowest internet ever!! I pay for the fastest they have it is horrible – User Submission by Jeanne M.

Friday, June 1st, 2012

Clearwire is the only provider for me to use right now and I live in a mid size town. New subdivision no cable or quest yet on our street. I can't even work from home because it is so slow. I pay for premium service. It ...

I can't believe you are an actual company and not a chicken stand! – User Submission by Taylor A.

Friday, June 1st, 2012

I can't even begin to explain the ways I have been lied to, misrepresented, and insulted, even CALLED a liar! All in an effort to resolve connection issues! The people I have spoken to the 5 or 6 times so far didn't speak conversational english. I have been refused the ...

Ahhh Clear, the bad and badder memories – User Submission by Lisa

Friday, June 1st, 2012

When I first heard about Clear getting an upgrade to 4G I was overjoyed. The first 3-4 months worked wonderfully, then one night I was playing Black Ops then bammm!, my connection dropped (This was around November 2010) following another 2 months it finally started working again, well kinda. It ...