Archive for May, 2012
Friday, May 11th, 2012
here is my clearwire story - filed today w/ BBB and the FCC:
"I called clearwire.com to cancel the service. the wifi signal was so weak I could barely use internet. I tried to settle the remaining charge over the phone but my card was declined. I therefore gave them a ...
Posted in Billing, Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, May 10th, 2012
Keep trying to cancel and they keep billing and calling
Worst ever. Will join any fight you have
Posted in Billing, User Submissions | 1 Comment »
Thursday, May 10th, 2012
I'm in Texas and first was told about Clear through my landlord. They were only using he wireless stick and didn't have many issues. They said the service was slow once in a while. So I decided to try them. I got the internet, internet stick ...
Posted in Billing, Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, May 10th, 2012
Well my story begins a while back. I had Clear internet service for several months until my computer died and then I didn't need it any longer. I cancelled the service and Clear said I would have to pay early termination fees. I told them I did not have ...
Posted in Billing, Customer Service, User Submissions | No Comments »
Thursday, May 10th, 2012
Got the push to remain a customer no matter what. Keep all equipment (even the leased), keep the account open and give to a friend, we'll only charge $20 per device per month.
(At this point I almost felt bad, they must be losing customers hand over fist). Then ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
