Archive for April, 2012
Sunday, April 29th, 2012
What Internet service provider does not have the technology to cancel your service via online or a customer service rep on the weekend.
WTF Here is my exchange via their awesome site!!!
Chat Transcript
Hello Brooks S. Please wait while we find a CLEAR specialist to help you.
Your question is: I ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Sunday, April 29th, 2012
Clear worked fine for 1 year. Then after a Clear System upgrade my phone service stopped working. The phone will not ring on my end then it goes to a fast busy. I have spent several hours on the phone with them over the past week. ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Sunday, April 22nd, 2012
7.5 hours spent over 3 days on the phone and then I had to figure it out myself....and the quality of the messages left are 70's soviet union quality electronics....pathetic
Posted in Customer Service, Tech Support, User Submissions | 1 Comment »
Sunday, April 22nd, 2012
I just have to share this newfound revolution in my life that I have managed to end my subscription with Clearwire, my life can now move towards a new bandwidth online experience filled with clear (actually clear) blue skies and green fields! I can only pray that the rest of ...
Posted in User Submissions | No Comments »
Wednesday, April 18th, 2012
clear wants me to send them a restocking fee of $40.00 after I had no service from oct. 2011 till Jan 2012. Also I was still being billed on my card $45.00 month from oct 2011 till 2012 Jan. Sent back all equipment even new device did not work. But ...
Posted in Customer Service, User Submissions | 2 Comments »
