Archive for February, 2012
Wednesday, February 29th, 2012
The answer/chat from a foreign country just doesn't work.
They apologize, but does nothing to correct. Barely understand my requests... over and over again when my system was waiting for the new modem I ordered. It kept disconnecting my old one from all websites, and requesting me to chat ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Wednesday, February 29th, 2012
Hello. I got Clear wire for home internet 5 months ago and they failed to tell me that their modem does not have wifi capability - meaning that my renter, only two rooms away - cannot get an internet connection. This never happened when I had Comcast & AT&T ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Wednesday, February 29th, 2012
hello i am writing this for my 90 year old grandfather he a subscribe to clear wire and they were unable to make there service work from his house but sill billed him for 19 months he does not check his bill that goo so had no idea he sent ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Wednesday, February 29th, 2012
My Internet speed is .73 mbps( Download) , .40mbps (Upload) and Ping response 758ms. I am from IT background and this speed shows that how WORST your service in this area. Sorry, you do not have to be TECHY to understand that . Anyone with common-sense can find out ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Wednesday, February 29th, 2012
I HAVE SPENT HOURS ON THE PHONE AND COMPUTER TRYING TO RESOLVE THIS...PLAN ON JOINING LAW SUIT
PLEASE READ THIS & MY PRIOR RECORDS AND HAVE SOMEONE FROM ACCOUNTING CALL ME
REFER# ########
Sunday, November 13, 2011
Ref: MAC Id # ########## S/N ########## Part# SGDN5062BA Model ...
Posted in Billing, Customer Service, Lawsuit, Tech Support, User Submissions | No Comments »