Clearwire has changed their name to Clear - The name may have changed, but the company has not!





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Another Lawsuit Filed Against CLEAR/CLEARWIRE! (January 19th 2011)

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Archive for August, 2011

Another Victim – User Submission by Maxwell A.

Wednesday, August 31st, 2011

I am victim of Clearwire Fraudulent activity. I have cancelled my service with them since 2009. In 2011, they are sending me a bill of $342.72 through a collection agency (NCO Financial). I mail them back to tell me what's the charge for. And they never did, but report me ...

Anonymous User Submission

Wednesday, August 31st, 2011

My account was just terminated do to a “usage violation”. I was cruising along just fine and then my service stopped working without warning. I gave it 20 minutes to see if it self-corrected because Clear often has issues but it didn’t fix itself. So I called customer service. After speaking with quite literally ...

Ripped Off – User Submission by John M.

Wednesday, August 31st, 2011

I have calmed down a bit and can now submit my story. I attemped to cancel my service in February of 2011. I was informed that they could not cancel the service more than 2 days out so I would need to call back within 2 days of ...

How can a company like this stay in business? – User Submission by Andy G.

Tuesday, August 30th, 2011

Wow. I just got off of Tech Support chat with Clear. Again. Last Sunday I told the nice agent on voice line that it was my last call, and she transferred me to Tech...who then, after having me on hold for twelve minutes, hung up without answering. As a long time customer (six years) ...

Refund – User Submission by Carl G.

Sunday, August 28th, 2011

I need service IN MY HOME I contacted Clear and their sales person assured me that the service would work where I live. I paid $54.73 up front, Clear sent a USB dongle which did not work. That same day I tried the dongle downtown and it worked fine there ...

User Submission by Bradley W.

Saturday, August 27th, 2011

Complained to Clear about the service always being slow until billing time came around, and then it was fast for a few days. I watched this pattern happen for over 6 months now. Also, their service never goes higher than .5Mbs. The local corporate owned Clear store has demo units ...

Clear Sucks! – User Submission by Scott D.

Friday, August 26th, 2011

So I purchased this service a few months ago to obviously get internet. I’m stuck on an Air Force base, and this is about one of the only things that will work, in tech training, you can’t order verizon fios or any other services that run a hard line. ...

Fraud – User Submission by Pat J.

Thursday, August 25th, 2011

I was fairly pleased with the service til about 10 months into a year long contract. I was diagnosed with lung cancer and I began to download more (about 1.5gb per day) to keep my mind busy with something else. My internet was shut down and I had to call ...

Clear Wireless Complaint – False Advertising / Scam Artists – User Submission by Amy H.

Thursday, August 25th, 2011

Absolutely under no circumstances should anyone sign up with Clear Wireless. I was sold a fraudulent contract, promised by the sales rep (english speaking/jokey home-town type guy in South Carolina) that I had coverage at my specific address. When the modem arrived it worked, spotty at best, for a day ...

Slow Speed – User Submission by Steve L.

Thursday, August 25th, 2011

I signed on with Clearwire in June. They promised 4g speed and faster than DSL. BS! It has been slow from the start. Netflix takes 10 min to load and then stops to re buffer halfway through. If two of us are on the net at the same time ...