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Archive for July, 2011

Shitty Service – User Submission

Friday, July 29th, 2011

The service has gotten so bad it is better to leave computer off / it keeps dropping service and when you call tech support you get some one in the Philippines that can't speak English / and when you wait to get someone it takes hrs at a time ...

Believe it or not – User Submission by John G.

Friday, July 29th, 2011

In my area, Philadelphia, the service has actually IMPROVED though I cannot use Vonage phone service because it is not something or other - can't recall the "proper" term. Basically it amounts to giving much worse phone service to other companies. The only reason I stuck with them ...

Some truths about the Clear / Clearwire service – Employee Submission

Friday, July 29th, 2011

Some truths about the Clear / Clearwire service: 1. Since it's from cell towers, the signal doesn't reach everywhere with consistent strength. It's also unstable in some weather because the beacons aren't permanently anchored (they are adjustable for tech purposes). There are dead spots and bright spots that can interfere with ...

clearwire sucks!!!! – User Submission by Paul T.

Friday, July 29th, 2011

I was desperate to have another choice for high speed Internet access. I was told that I will have 4G and 6Mbps download at the price of $45/month. Sound too good of a deal compared to Comcast. I signed up and received my modem the next day. I hurried and setup the modem ...

I don't think the online chat support are human – User Submission by Tim C.

Friday, July 29th, 2011

I waited for 30 just to get this. Plus another 45 chatting with "it". The problem was I had a 3000 Ping with 3 testers. One was another was and the last was a program that actively tests the connection in the background. Its called The Bigfoot Network Dashboard. ...

Park – User Submission

Tuesday, July 26th, 2011

Signed up Clear on April 2010. Our clear modem is connected to our credit card machine at parent’s store. It kept going on and off for months. My parents dont speak English so they kept service until now. I got back last month from Afghanistan(Army) and they told me to service is ...

Agreed – sucks incredibly – User Submission by Michael P.

Sunday, July 24th, 2011

clear was " ok " for the 1st few months then all of a sudden things went downhill FAST...I've had to download or try to download two separate programs for my Windows program...and, I was sent a new modem in the mail that was supposed to correct some EXTREME slowness , but the ...

You bet they suck! – User Submission by Marybeth M.

Saturday, July 23rd, 2011

This is my Clear story: I had Clearwire services for under 30 days. The service was completely unsatisfactory. I called the help telephone line repeatedly and was subjected to long waits. The representatives suggested that I might have to use my laptop outside to get the signal. One asked if my building ...

Clearwire Sucks Indeed – User Submission by Carson R.

Thursday, July 21st, 2011

Hello, my name is Carson R and I reside in Stockton, Ca. Here is my testimony of experiences that will show you why I think and feel that Clearwire sucks... and they DO suck: Yes, you often do have to reset your gear (modem/receiver). And if there is a breeze ...

My Submission – User Submission by Phillip

Wednesday, July 20th, 2011

My screenshot basically tells my situation. I have to restart my modem at least 15 times every week. Calling them hasn't changed anything one bit. Same with emailing and chatting with them. My old DSL plan that was supposed to only get up to 1.5mbps got faster speeds than it ...