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Another Lawsuit Filed Against CLEAR/CLEARWIRE! (January 19th 2011)

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Archive for February, 2011

User Submission by Rocky C.

Sunday, February 27th, 2011

I have had Clear for a few months now. Sometimes it OK. Most of the time I have to start loading up a video then go watch TV. By the time whatever I'm watching is over my video (which is usually just youtube stuff) is ready to watch. When we ...

CLEAR has absolutely horrible service – User Submission by Alexis P.

Sunday, February 27th, 2011

I just got CLEAR today, and I spent the entire day on the phone with customer service. My netflix will not play videos at all and takes forever to load up. Youtube, Google video, etc, will not work. Customer service continues to to tell me I'm very close to a ...

Anonymous Former Employee Submission

Sunday, February 27th, 2011

Hello, I would like to place my two sense into this whole CLEAR thing. I was previously employed as a customer service rep for Clear. I do agree that they have some bulls**t policies, but understand I have to live and work just like anyone else, and ...

Troubleshooting Speed problems with Clearwire – User Submission by Richard

Saturday, February 26th, 2011

I spent two hours today, Saturday Feb 26, on the telephone with Clearwire tech support. Slow speeds, very slow speed, on the order of dial-up. We did lots of troubleshooting via instructions on the telephone. There was no conclusion, no results. The Techs were polite but with no troubleshooting ...

Former Employee Submission by Chris

Friday, February 25th, 2011

Well to start, Clear is the most unimpressive company. I used to work for Clear as a L1 tech. I worked in a call center that is the only one left in NY state so other employees beware because the company is losing money and fast. As L1 techs ...

Lawsuit on Clear – Dealer Submission by Sean K.

Thursday, February 24th, 2011

We used to be CLEAR's biggest dealers. We are calling out all dealers to file a class action law suit. Please comment on this submission. They have bad business practices and sold a dream. We have personal guarantees on leases and we have lost so much money on a bullshit ...

Clearwire – User Submission by Jack H.

Wednesday, February 23rd, 2011

I live in an area not served by anybody but Clearwire and a cable service. Clearwire is crap and I hate it -- the only problem is I hate the cable outfit more. What's a guy to do?

Ripped off in Utah – User Submission by Ron P.

Wednesday, February 23rd, 2011

I think I'm being throttled. My download speed has been lousy for several days, upload speed is strangely unaffected. I got curious about the nature of the slowdown -- is it oversubscription of my nearest tower, or is it throttling? So I set up a little shell script to check my down/up speed and ...

Duped in Aurora Illinois – User Submission by Liz L.

Monday, February 21st, 2011

We got Clear service and the first month was great. Then it began, slow speeds that they said at first was a hopping issue between towers and after about 3 weeks that cleared up and we were good for a week. Now instead of the 3 megs promised we are ...

My personal experience with Clear – User Submission

Monday, February 21st, 2011

Started out in 2009, speeds were decent, coverage sucked but got better with time. Laptop modem was Ok here and there, could NOT use it mobile, but if I sat in one location it stayed connected. First part of 2010, Speeds slowing down, poor thruput and many applications would "timeout". Many ...