Archive for January, 2011
Monday, January 31st, 2011
It is possible to leave Clear. They will deal, when they determine that they cannot provide you service. Getting them to the point of admitting they cannot give you the download speeds they advertise takes a lot of time and patience (and holding on the phone while listening to their ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Monday, January 31st, 2011
I wanted to cancel my service due to poor service: it kept dropping the connection every two minutes. Plus, I was quoted $ 40 per month & I was charged $ 61 p/ month. When I called to stop service, I was told I would not be credited back for ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Saturday, January 29th, 2011
I have the name and telephone number and extension of the guy I spoke with , that is useless have called many times and I get someone else .
Today I got mad , I had to let the guy go he kept asking if I wanted to cancel , not ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Saturday, January 29th, 2011
Been happy Clear customers for 6 months! My roommate works for Clear, and this was his solution for fixing our internet. While we're still not able to
stream movies or log in to a bank account, the Google homepage works great!
I have told all of my friends to never, under any ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | No Comments »
Friday, January 28th, 2011
We have a household with three computers. After about a month, the internet connection tanked (less than 1 mbps) and after several phone calls to their clueless staff, we were told it was because we had exceeded our "allocated limit" of broadband (Netflix) and that, as a consequence, our connection ...
Posted in Customer Service, Performance, Tech Support, Throttling, User Submissions | 1 Comment »
