Archive for September, 2010
Thursday, September 23rd, 2010
Here's my story:
http://forums.clear.com/clearcom/topics/_los_angeles_selling_service_product_that_doesnt_exist
But I also want to add.. when I was signing up for this, the sales rep. didn't even let me read over the terms and he click on "continue" for me. That was red flag #1.
Then I came home to do research and found the massive amount ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 4 Comments »
Wednesday, September 22nd, 2010
I went into Best Buy to get a router and some other wireless devices for my new apartment. I had not had the chance to setup my internet as of yet and dreading doing so because my options were Qwest and Broadstripe neither of who I was extremely excited about. ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Wednesday, September 22nd, 2010
Talked with a man at a kiosk. Sounded like the service I was looking for. Went home and thought about it. Happened to be at Best Buy the following weekend. Signed up. The girl who helped me had to keep calling her boss to answer my questions. Then to set ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Wednesday, September 22nd, 2010
I know at least 3 people beside myself that were forced to pay for a crappy service for the entirety of two years in total for a service that was not even used. (due to the difficulties and poor streaming video) that this “service” provided. I went as far as ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, September 20th, 2010
The Consumerist won't report on Clear for some reason, regardless here is my long drawn out issue in Chicago:
http://forums.clear.com/clearcom/topics/chicago_bbb_complaint_keep_pressing_for_answers
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
