Archive for September, 2010
Thursday, September 30th, 2010
My name is Jim and I was just told by an account representative that my account is now being managed. I asked more about it and she said to was to give all users in the network the same amount of bandwidth. Funny thing is I went to a friends ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Thursday, September 30th, 2010
Have been a Clear (Clearwire) customer for the better part of five to six years now. Their service was intermittent most of the time, but largely “OK”.
When they did their upgrade and I received the new modem, service improved drastically. It improved to the point that I ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Thursday, September 30th, 2010
Hi,
Thanks for the website. I found it through my own frustrations with Clearwire. I wish I had saved the transcripts of the chat-support people I wrote back and forth with. (Both had the same last name, James. The first person was Carmen, the second person was Stephanie.) I am writing ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 4 Comments »
Wednesday, September 29th, 2010
i bought a device from this company device was faulty, could not switch it out at best buy had to wait on replacement from company bs. got replacement it dosent work! go figure so yeah this company sucks bigtime
Posted in Customer Service, Tech Support, User Submissions | No Comments »
Wednesday, September 29th, 2010
It is embarrassing to say i have spent 2 months with massive speed fulgurations and worked with Clear trying to get the service I was paying for from the second day I tried to use it . I have done so many things over and over again to satisfy the ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 18 Comments »