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Archive for September, 2010

Managed Account – User Submission by Jim P.

Thursday, September 30th, 2010

My name is Jim and I was just told by an account representative that my account is now being managed. I asked more about it and she said to was to give all users in the network the same amount of bandwidth. Funny thing is I went to a friends ...

Finding Someone Else – User Submission by Nick

Thursday, September 30th, 2010

Have been a Clear (Clearwire) customer for the better part of five to six years now. Their service was intermittent most of the time, but largely “OK”. When they did their upgrade and I received the new modem, service improved drastically. It improved to the point that I started ...

Another New Submission – User Submission by Joe T.

Thursday, September 30th, 2010

Hi, Thanks for the website. I found it through my own frustrations with Clearwire. I wish I had saved the transcripts of the chat-support people I wrote back and forth with. (Both had the same last name, James. The first person was Carmen, the second person was Stephanie.) I am writing ...

Clearwire Sucks Big time – User Submission by Latonya A.

Wednesday, September 29th, 2010

i bought a device from this company device was faulty, could not switch it out at best buy had to wait on replacement from company bs. got replacement it dosent work! go figure so yeah this company sucks bigtime

My Story – User Submission by Bill P.

Wednesday, September 29th, 2010

It is embarrassing to say i have spent 2 months with massive speed fulgurations and worked with Clear trying to get the service I was paying for from the second day I tried to use it . I have done so many things over and over again to satisfy the ...

Clear sells service in LA when they don't have service in LA – User Submission by Julie

Thursday, September 23rd, 2010

Here's my story: http://forums.clear.com/clearcom/topics/_los_angeles_selling_service_product_that_doesnt_exist But I also want to add.. when I was signing up for this, the sales rep. didn't even let me read over the terms and he click on "continue" for me. That was red flag #1. Then I came home to do research and found the massive amount ...

I was fooled by Clear like everyone else – User Submission by Robert N.

Wednesday, September 22nd, 2010

I went into Best Buy to get a router and some other wireless devices for my new apartment. I had not had the chance to setup my internet as of yet and dreading doing so because my options were Qwest and Broadstripe neither of who I was extremely excited about. ...

Clear Screw Up – User Submission by Kelly J.

Wednesday, September 22nd, 2010

Talked with a man at a kiosk. Sounded like the service I was looking for. Went home and thought about it. Happened to be at Best Buy the following weekend. Signed up. The girl who helped me had to keep calling her boss to answer my questions. Then to set ...

Clear wire does in fact suck – User Submission by Bridget H.

Wednesday, September 22nd, 2010

I know at least 3 people beside myself that were forced to pay for a crappy service for the entirety of two years in total for a service that was not even used. (due to the difficulties and poor streaming video) that this “service” provided. I went as far as ...

Chicago Complaint – User Submission by Jeremy K.

Monday, September 20th, 2010

The Consumerist won't report on Clear for some reason, regardless here is my long drawn out issue in Chicago: http://forums.clear.com/clearcom/topics/chicago_bbb_complaint_keep_pressing_for_answers