Me again – not sure if these help – User Submission by BJ D.
July 25th, 2010 | by Admin |I have attached two mp3′s. One of my call to the store after recieving the message that finally someone will give me a label or address as it’s unlclear to me in the message I recieved and cant tell by the drops.
I will also add –since my last email– that I purchased a return label from UPS to send back the router & modem. I was still not able to get anyone to give me a return label there. But demanding the address as to where it must be sent, as I brought it to their attention two seperate addresses were on each of the boxes and giving me the address would give me the freedom to take the inititiative to send the box back on my own. $14.95 for a 4lb box, by which they obliged. lol.
Will go to the store today when it opens & and see if I am getting an actual mailing label. As I havent sent it back yet since it was the weekend.
address is as follows:
CLEARWIRE/RETURNS
STE #K
1051 MARY CREST ROAD
HENDERSON, NV 89074
one must add a phone# & email:
888.253.2794
support@clear.com
I will send you an update of my success or lack of. 
bj d
CLear MEssage from store1
clEAR WIRELESS PHONE CALL 2 STORE message