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Latest Update – User Submission by David B.

July 14th, 2010 | by Admin |

Service Technician stopped by today and give the following analysis.

“The tower was not providing service as advertised. You are barely getting 1 mg of download speed. Basically, the tower has reached its capacity.”

This is what I have learned – a tower has 3 sectors and can only support a small group of users. Clear subscribers are sharing the bandwidth on a tower. So whenever there is heavy usage or the tower has reached it’s capacity you will not get the blazing speeds as promised.

Clear should not and cannot promised any bandwidth speeds because the nature of its transmission and delivery methods. This whole thing about having you clear your cache is a redirect from the original issue when the real issue is when a tower has reached its capacity. Having people do all these technical gymnastics is not a solution. And they know that.

DO NOT BUY INTO THE HYPE OF WIRELESS 4G BLAZING SPEEDS.

Clear Fine Print

Performance
Typical CLEAR download speeds are 3-6 mbps with bursts over 10 Mbps. Any posted CLEAR download times are calculated proportionately by using (a) these average download speeds and (b) indicated file sizes for the specified audio/video download activities. Other carrier’ performance based on their recently published claims. Actual CLEAR network performance may vary and is not guaranteed.

  1. One Response to “Latest Update – User Submission by David B.”

  2. By Inside Guy on Jul 15, 2010 | Reply

    David,

    Clear/ Sprint towers can only support 80 users at a time maximum. The is greatly affected after about 40-50 users and in some cases after 25. The EVO phone has increased this problem dramatically.

    Clear knows this very well. They have been aware of it for about 5 years now. Cancel your service easily – simply tell the Clear rep you cannot use the internet- they should try to charge the restocking fee, repeat to them that the product is not working until they agree to return. DO NOT GO THRU the “move your modem” process anymore.

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