I just found out on 7/6/2010 that CLEARWIRE had illegally removed $20.00 extra in June 2010 and again this month 50.39. They were only to debit 30.39 and they upped it to $50.39 without ANY notice to me.
I have had very VERY poor internet and it has never been consistent. Last month we would lose the internet over and over. I paid $50.39 last month for a service I was NOT recieving.
I went to my local dealer here in Kennewick and he was very nice and we called to discuss the mess. I was promised 29.99 for life of my contract states that and I was to be allowed a 3mg upgrade as part of my 29.99 for life.
They said they will credit my account but I feel that they stole my 40.00 and should do better then credit my account. I think they should give me a month free use for a service I did not have last month and until the new modem shows up.