Archive for June, 2010
Wednesday, June 30th, 2010
My girlfriend and I opened a Clear account in Chicago. Our experience has been nothing but unpleasant. At best, it suggests the company is incompetent and places an extremely low value on customer service. At worst, it suggests that Clear deliberately misrepresents their services and policies with the aim of ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, June 28th, 2010
So I recently moved to the Longview, TX market (the old 3g system) and have had nothing but problems since day one. It's either high pings or lost packets. I've made a total of 6 calls about this problem, scheduled a truck roll AND got a new modem, nothing has ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Friday, June 25th, 2010
yes, CLEAR definately SUCKS BIG TIME!!!! I went from plenty of signal to almost none and cant even stream half of the time. Im still at the introductory price of 30 bucks, but if they havent fixed it by the time my 45 dollar a month pmts start - IM ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Friday, June 25th, 2010
So here is my clear story:
I recently moved and gave up time Warner cable along with their Internet service. I heard about clear from a ad on the radio and I decided to see if it was in the area so I call them up and ofcourse the very nice ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, June 24th, 2010
I can't believe I found this. Clear has ripped me off for months as I continued a service I didn't want and never signed up for. To begin, a sales guy signed me up for a two year plan. I live in a month to month and I know myself ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
