Clear. Sucks. Period. – User Submission by Kelby F.

I think it’s quite ridiculous when we are tricked into buying service that sucks so bad, it’s frustrating to even think that you have to get online. I dread when someone says, “Oh, I just e-mailed you the information”. Then I have to get online, using Clear. On their site, I saw a few things that disturbed me. One: Something about 2-year contracts may be required. < Obviously a scam. If you NEED to have a 2 year contract, something is off. Two: After all these posts on Clearwiresucks.com, no one has bundled together to stop this BS ISP. We absolutely NEED to get clearwire off the market because with this economy, CLEAR just makes it ten times worse than it already is. For example: I was just shipped my SECOND “brand new” CLEAR modem. After plugging it in and noticing it was doing the same shit the first two were doing, I called. What did I get? Some lady who I could barely understand, and all she did was say, “Just unplug the modems power, then the cable. Good, sir. Now restart your computer. Good, sir. Now just hold for 2 minutes while I review your account. Thank you, sir.” ‘Review my account’??? The hell does my account need reviewed? The first modem I received when I was first tricked into shitty service, did not get sent back to them. Why? Because the shipping label was never sent. But apperently, on her record it was. Why wasn’t the second “new” modem shipped back? We don’t have a printer. We have to find someone that will print them for us. Anyway, after being put on hold for 2 minutes at a time, more then 10 times, the result was that my modem, after the computer being reset, the modem being reset 3 times, and the modem moved, I was told that I was able-and her exact words- “You are now able to browse any site with CLEAR’s high speed WiMax connection”. Really? That’s why this is the FOURTH attempt to send my story because everytime I get finished typing, the modem’s signal starts going ape-shit and it says, “Sending Failed. Try again later”. The best part? We are stuck in a TWO-YEAR contract that NONE of the techs have even mentioned. When I mentioned the process of canceling my service, I was told, “Oh, well I will remove the $9.99 fee of sending the modem”. Gee, that helps. Send me yet another of your shit modems so I can go through this process over and over and over again. I am so frustrated at this service, I don’t know what to do.

Another sort of, side story is, when I got my Xbox360 back from Microsoft, I had just hooked up a router that I could plug into my xbox. After getting the ethernet cord, ($17.89) and an Xbox LIVE card, ($21.04). However, upon receiving my xbox, I decided it was time for a new game as with LIVE capabilities. Modern Warfare 2. ($63.34) Oh, and LoTR: Conquest. ($22.97). All this was purchased in one shop-through. The worst part: This was all money I got for christmas. I wasted $125.24. All for some BS ISP whom I thought supported Xbox LIVE. Why did I think that? Oh yeah! The sales rep who sold me CLEAR said he had xbox LIVE and it worked exceptionally well. Unless you want to jump on LIVE to find people jumping across maps, voices you can’t understand, and lagging so bad you want to punch CLEAR’s modem harder than Chuck Norris’s mass punch. The moral of my story is, CLEAR needs to be stopped, because people like me who place trust in a god damn sales rep at Car Toys, gets screwed over when we can barely afford Gas for the month. Clearwire has scammed enough people, and I have not met a SINGLE PERSON that said clearwire was worth it. Not a single god damn person. Everytime someone asks, “Why haven’t you been on facebook recently?” I respond, “Because CLEARwire doesn’t allow me to.” That’s it… Instead of paying for CLEAR, do something productive, and give to a charity that actually gives you some form of self satisfaction. CLEAR is nothing but a free-loader charity.
THE END.