Archive for March, 2010
Wednesday, March 31st, 2010
Just finished useless chat w/ "Jessica James" (har, har) support
staffer. Told me to call CW when my new-ish wimax modem stops working;
did not understand that when modem is down, VoIP = phone service is
down. Whatta maroon. I left out to mention that I, like 90% of other
Americans, have a cellfone ...
Posted in Performance, Tech Support, User Submissions | 2 Comments »
Tuesday, March 30th, 2010
I picked up Clearwire back in January 2009. It was great. I generally never had a problem getting on line. In fact I don't think I was off except for the time our power went off.
Since getting their new modem and the new WiMax ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Tuesday, March 30th, 2010
I got hired at clearwire and 3 days before I started they HR lady called me and said I couldn't work here because I have a DUI on my record. They knew this when I submitted my applicaltion. I didn't keep this from them at all. I had 2 interviews ...
Posted in User Submissions | 5 Comments »
Tuesday, March 30th, 2010
I am a lawyer who has been disappointed, to say the least, about our Clearwire service.
Their original analogue service (2007-2009) was tolerable, if slow, but the recent claimed 'upgrade' to digital has proved intolerable. We never, my wife and I, have a full day of uninterurpted service. The techs we ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Sunday, March 28th, 2010
I live just north of Seattle in Lynnwood. On a good day you have between a 60-70% chance of getting on and staying on without being kicked off. For the last 4 days I have had about a 3% chance in fact could get kicked off before getting ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »