Clearwire sucks in Belgium too – User Submission by Bogdan D.
February 25th, 2010 | by Admin |I have the most expensive Clear subscription in Belgium that should guarantee quite great coverage and the best speed they can provide. As I live in the center of Brussels, coverage is no issue, I always have a full signal. Yet the speed is still pitiful. I have been having issues with them at my old address, with coverage and all, but now I have 5 lights always on my modem, I started wondering what the hell are they doing.
Here is a few things they have told me/did to me:
1. “You have too many base stations nearby / Your signal is too good so that is actually jamming your speed”
WTF. I might not be a tech wizz but I think that is one of the lamest attempts at techno babble I’ve ever heard. Too good signal?? Not only should this signal ensure a stable connection at all times, the availability of so many stations should ensure a maximum band speed at all times as they should be able to share the load.
2. A tech was around, fiddled a bit with the modem, saw that it was all right, told me “There is nothing I can do.” And he left. While my speed problem stayed the same.
3. Upon wanting to downgrade my subscription to the lowest one (seeing as my speed is infinitesimal as it is) I was told I can’t do that unless I sign another year-long contract.
4. On a rare occasion, coming home in the evening and starting a download, the speed was decent for a few minutes (300 kb/s). It soon dropped back to 6 kb/s. I immediately called them, suspecting they are simply blocking me and I was told that is normal for this time of day. So I should try at night. Great, I am paying hard money to use this 4 hrs per day.
I am considering legal action but I don’t really know how to gather proof. If you could advise me to that I would be very grateful…