Archive for January, 2010
Saturday, January 16th, 2010
Ever since we got the new Clear WiMax, we've had consistent issues, including fluctuating bars, drops, etc. Right now we only have 2 bars out of 5 and have moved it all over our tiny condo in Seattle's Capitol Hill neighborhood to try and get a better connection. We've never ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Friday, January 15th, 2010
I'm sure you've seen Clear's actual coverage map, but just incase you haven't here is a link to a screen grab of one showing the coverage near my home in Arlington Tx.
I was seriously considering signing up for the service and ditching AT DSL, but after reading all the bad ...
Posted in Lawsuit, Performance, User Submissions | No Comments »
Friday, January 15th, 2010
I thought you might want to share this with other visitors of your site.
All you have to do to get out of the termination fee is to stand near one of their kiosk's at a mall or even on the street and simply tell everyone who walks up to the ...
Posted in User Submissions | No Comments »
Thursday, January 14th, 2010
I cannot even get anyone to answer my questions about their service, no email address to customer service, and the printed material is unclear and confusing. I was told by a salesperson in an electronics store that he advised to stay away from Clearwire. After reading your posts ...
Posted in Customer Service, User Submissions | No Comments »
Thursday, January 14th, 2010
Forget TRYING TO GET ANY REAL CUSTOMER SERVICE HELP, they will tell you to try the same thing that does not help each time you call. FINALLY after numerous calls the Customer Service Representative AGREED TO SEND SOMEONE TO MY HOME, they made the appointment for a service ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »