Archive for January, 2010
Friday, January 22nd, 2010
Just wrote to let you know that "there REALLY is life after CLEARWIRE \" ! And to let you know how much reading on your site helped us to deal with Clearwire. It was nice knowing WHAT to expect. Still shocking, but better than getting the news cold turkey!
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Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Friday, January 22nd, 2010
I received this submission from a Clear/Clearwire Employee. To protect his job, I have made this post anonymous on his behalf
-Tim
Hello all
I work for this company and the service sucks,
Just the other day I sold 2 voice lines to a business, I schedule time to install the lines ...
Posted in Customer Service, Employee Submissions, Performance | 7 Comments »
Wednesday, January 20th, 2010
Hi,
A couple of weeks ago, my "clear" service went down on a Saturday. I was glad the support line was still open. They looked and looked and determine one of the "towers" was down. They told me there was 6 other towers in my location - ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Wednesday, January 20th, 2010
Unfortunately I am in the last three months of my contract with Clearwire. My service has NEVER been adequate and it has gotten to the point where I don’t go near my computer and my telephone service SUCKS lately as well. Isn’t a contract as legally binding for ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Wednesday, January 20th, 2010
We were "sold" on the company Clearwire at a Best Buy store in San Antonio, with their claim they'd fully be launched in San Antonio, Texas on November 1, 2009 (soft opening). When we first signed up, we were assured we'd have "super high speed" internet, but instead got ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Wednesday, January 20th, 2010
I live in Las Vegas, where Clear advertises all over town that they have all of Las Vegas covered. After days of not getting calls back from their sales reps, I finally found a store location that gladly charged me for the purchase of their equipment and first month’s ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
