Forget trying to use YouTube, NetFlix or any type of AV streaming – User Submission by Tom P.
January 14th, 2010 | by Admin |Forget TRYING TO GET ANY REAL CUSTOMER SERVICE HELP, they will tell you to try the same thing that does not help each time you call. FINALLY after numerous calls the Customer Service Representative AGREED TO SEND SOMEONE TO MY HOME, they made the appointment for a service tech to come out and before they were to come CLEARWIRE CALLED AND CANCELED THE SERVICE CALL!
I was notified they WOULD NOT BE SENDING anyone TO HELP CORRECT THEIR PROBLEMS BECAUSE 1. THEY HAVE NO KNOWN SOLUTION FOR THE PROBLEMS 2. DO NOT WAIT BECAUSE THEY WOULD NEVER BE SENDING ANYONE 3. CLEARWIRE DOES NOT HAVE A QUALIFIED TECHNICAL SERVICE REPRESENTATIVE FOR OUR AREA !
CLEARWIRE SUCKS forget ever trying to use YouTube, NetFlix or streaming this service is SOME TIMES EVEN SLOWER than Dial-up BECAUSE IT DROPS OR LOSES CONNECTIONS. They supposedly upgraded me to 2G but my service HAS NOT IMPROVED and drops the signal more often than before. It is hard to believe but the service got even worse. CLEARWIRE really does SUCK!
I HAVE TO ADMIT WHEN WE DO USE CLEARWIRE BETWEEN MIDNIGHT A 5AM THE SERVICE IS SOMEWHAT CLOSE TO WHAT THEY ADVERTISE AND THERE IS MUCH LEES SIGNAL DROP AND LOST CONNECTIONS.
TOM, TRI-CITIES, WA