Archive for December, 2009
Monday, December 21st, 2009
I have been a Clear aka Clearwire customer for 4 years. The service used to be good before they made the switch to the new WiMax service. I am paying for 5 Mbs service and most of the time can only get 0.5 Mbs. I contacted customer ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, December 21st, 2009
Do not get fooled by what any Clearwire Salesperson or Customer Service Representative tells you, this is much slower than dial-up connection. They will bazit you with adequate speed for the first month and then severely limit your bandwidth. I was with Verizon before and they are much much faster ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, December 21st, 2009
I have been with clearwire about six years,( to long). First few years were great then good, now a night-mare, got to change, the sooner the better.
Posted in User Submissions | No Comments »
Monday, December 21st, 2009
Dear Reader, I started my Clearwire Debacle in January of 2007.
MY Wife and I were looking for an ISP that would SUCCESSFULLY Run WoW (World Of Warcraft) a MMORPG & Connect us CONSTANTLY to the internet...more about that later.
We were told "Oh yeah it'll run that no problem!" Lie ...
Posted in Customer Service, Lawsuit, Performance, Tech Support, User Submissions | 2 Comments »
Wednesday, December 16th, 2009
I have used Clearwire for two years now. Everything was fine until about two weeks ago. Now the service is sporadic and there is no strong signal. I called the toll free number which took me to Florida. I was told the tower signal was fine. Maybe fine where ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Monday, December 14th, 2009
We've had Clear for about half a year. Up until last Tuesday, it was fine. Good speed, no connection issues. Since last week, Clear has been down for HOURS at a time, multiple times per day. Called customer "service," they said the issue has been resolved, ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »