Comments on: Disasterous Experience with ClearWire – User Submission by Richard L.

By: tarah

tarah — Fri, 11 Feb 2011 04:31:31 +0000

This company is horrible and they only reward the best liars and thieves

By: David

David — Mon, 04 Jan 2010 19:53:13 +0000

Everything this person is saying is correct. I actually worked in the retention dept @ Clear for 1yr & I would physically be sick of comming in to lie & try to deceive people for clear. & honestly the management sucks! Ex. people would move to a city 5 miles from there original address & the service wouldn’t work. However, they (Clear) wouldn’t offer to cancel w/ no fee. They told us to push the ETF unless the customer threatens bbb or gets really upset. “Not Right” But, as you all may know Las Vegas has well over 10% unemployment so, we had to do it to you. But, my morals led me to quit:) 1 thing that I will never forget is making an 83 yr old grandma cry since she moved closer to her kids due to her illness & the Clear management informed me to ” Hold the ETF over her head” How about just Treating people right…

By: James

James — Sat, 26 Dec 2009 19:47:11 +0000

I am an ex-employee and it’s not any better on that side of the fence either this is the worst most un-organized company I have ever seen. When I was working there there was a nationwide outage and I was in sales which is where everyone gets to anyways because customer service is only open limited hours but sales is always there. Anyways you can imagine the phones were slammed I suggested that they put a message when people called in to say we have an outage and were working on it just to be up front and let people know and of course they didn’t and I couldn’t help anyone because I was in sales.
Now lets talk about upper management I have never seen a company that will push everything to the side but here it is and if you want to contact one of head flunkees his name is Craig Lombardi he’s out of Las Vegas office and his cell number is 248-444-5097 his bosses name is Jessica a walking breathing living Tyrant of a woman, to this day I still don’t know what she does. This company did everything wrong and I am so glad to be out of there, I have ethics and morals and they Don’t care about you as the consumer they just want your money. Once they have it you’ll never get out of your contract thats how they screw everyone. I dealt with probably 15-20 angry people a day that wanted out but got screwed.
Please help me shut this fraudulent company down call Craig Lombardi in Las Vegas at 248-444-5097 and Jessica and let them have it.
Ex-employee James