Archive for November, 2009
Friday, November 13th, 2009
We got their service on September 29th & for the 7 day grace period
it ran really great. I have called & sent countless emails only to
be given the runaround & by the end of the month I was done. We
purchased the modem (did not want to be contracted to CLear) ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, November 9th, 2009
Hello,
Please pass on the following to be posted on your website. This is a
good day! I was able to cancel my account without a cancellation fee
by reporting Clearwire to the Better Business Bureau.
BBB CASE#: 2222####
Complaint filed against:
Clearwire Corporate
Business Info
NAME:
Clearwire Corporate
BBB MEMBER:
NO
CONTACT:
Ms Diana Babin
ADDRESS:
N/A
,
PHONE:
425 216-7600
FAX:
425 216-7900
Website:
www.clearwire.com
(Less)
Complaint status:
Forward ...
Posted in Customer Service, Lawsuit, User Submissions | 1 Comment »
Friday, November 6th, 2009
I am in Portland and the service is very bad, it is worse than the dial up. Every three or four days, they have an outage and I am not able to use the internet and the VOIP. They have this cancellation fee of 200 if I will cancel the ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 3 Comments »
Friday, November 6th, 2009
I am writing this email from my phone, as Portland is in a city wide state of no service. Yay.
I thought this would answer my wishes, to have more than 1.2M service. I'm even .1 of a mile from an antenna! 5 lights! I rule.
Not so ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Friday, November 6th, 2009
This is the worst. They have advertised 1.5mbs download. I rarely get that. After I first noticed this I called and let them know. Over the course of a month of try this and that and test here and there on the internet, I had used up my 30 grace ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
