Archive for October, 2009
Tuesday, October 27th, 2009
Is Clearwire another name for dial up? I can't believe they market their Internet service as broadband. On top of that, their customer service is worse than any I've ever experienced. I think it's harder dealing with Clearwire than it is climbing Mt. Everest.
For nearly a year I have ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Tuesday, October 27th, 2009
My daughter was in college at the University of Hawaii and in February, 2009 she needed internet service. She called Clearwire over the phone and asked me to call them also to check it out. (I live in Oklahoma) I did call and I talked to them about their service, ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Thursday, October 22nd, 2009
I am happy to announce that our Clearwire contract has FINALLY ended. I called to cancel and was asked why I was canceling. I replied, "Clearwire has been the worst internet experience I have ever had. No offense, but I would rather light myself on fire than ...
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Wednesday, October 21st, 2009
OPEN LETTER TO CLEARWIRE:
Clearwire contract expired end of August 2009.
Called in June to find out how much it would cost to cancel the contract then - $100. Paid in advance for July and August and was told to call before the end of August to cancel service.
Called twice in August, ...
Posted in Customer Service, User Submissions | No Comments »
Wednesday, October 21st, 2009
I have never written anything about any company until now. they lied about sending an email about an automatic 1 year contract extension. After hours and hours of trying to talk with them , they lied and said they would get this resolved. It has never happened after many attempts. ...
Posted in Customer Service, User Submissions | No Comments »
