Archive for September, 2009
Sunday, September 20th, 2009
After taking Clearwire’s email notification advise, I have started a blog. This is to let those of you out there with Clearwire accounts know that the Seattle customer service department, specifically truck roll, has been even less helpful than I could have ever imagined. Clearwire Seattle is a ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 4 Comments »
Tuesday, September 15th, 2009
I ordered a USB stick for wireless service. I am apparently right in the middle of three “hubs” and was going to get the “best speed ever”. The speed was so bad I couldn’t even connect and I was told the siding must be blocking my speed. ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Tuesday, September 15th, 2009
Clearwire sucks big time. Their internet connection is unreliable and unpredictable and their customer service is unprofessional.
Because of their supposed upgrade process to Clear, I had to suffer poor or no connectivity for my internet service from June-July. Believing that the conversion would result in better ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, September 14th, 2009
Upon purchasing Clearwire I was told that I had not passed a credit inquiry so I would have to pay $100 for the modem and pay month to month. We have a clear line of sight to the Clearwire tower which is about 3 blocks as ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Sunday, September 13th, 2009
They lied to me more then 3 times in less then 1 week..
Lie #1
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Before I signed up I asked if the USB Mobile Modems work with Mac OS X 10.6 (Snow Leopard) I was told yes....
I get the Modems and no out of the box they don't work with Mac ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
