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Archive for September, 2009

My experience with Clearwire – User Submission by Jack B.

Wednesday, September 30th, 2009

Could be the worst customer service experience I've ever had. Don't sign up! They're not into it for the long haul. When I hooked up in September of 2007, I knew there was an early cancellation fee, but I was tired of Comcast's crap. I was very dissappointed ...

Resolution – User Submission by Janette W.

Thursday, September 24th, 2009

Hi all. I finally got a resolution from Clearwire! They stated a cancellation fee of $189. at the beginning of the sale. When I called to cancel, they wanted $256. After reporting to BBB, they let me out of my contract for $116.00, which to me ...

Clearwire Everett Sucks – User Submission by Eric S.

Thursday, September 24th, 2009

i was in Everett had very little trouble with there service until my contract was up then al the sudden when i was month to month i couldn't ever connect and i was moving to Spokane which had no clearwire services so called and canceled leaving them my new address ...

Clearwire Sucks – User Submission by Allen V.

Thursday, September 24th, 2009

Started off with the 1.5mbs plan and it was too slow to stream video. Upgraded to the higher plan that required me to sign a one year plan and it still sucked. They switched to Wimax here in Killeen, Tx. and it still sucks. Filed a complaint with the FCC ...

My Clearwire Story – User Submission by Jason G.

Thursday, September 24th, 2009

To whom it may concern, I'm glad to see I'm not alone. I thought I was going to go register Anyways I was lied to multiple times by Clearwire reps. I kept Clearwire far longer than I had intented to because I would have been charged an "early termination fee" (which ...

I am on board, Clearwire Seattle sucks too! – User Submission by Sara T.

Sunday, September 20th, 2009

After taking Clearwire’s email notification advise, I have started a blog. This is to let those of you out there with Clearwire accounts know that the Seattle customer service department, specifically truck roll, has been even less helpful than I could have ever imagined. Clearwire Seattle is a ...

Clearwire – User Submission by Kat in Idaho

Tuesday, September 15th, 2009

I ordered a USB stick for wireless service. I am apparently right in the middle of three “hubs” and was going to get the “best speed ever”. The speed was so bad I couldn’t even connect and I was told the siding must be blocking my speed. ...

Supposed Upgrade – User Submission by Tony A.

Tuesday, September 15th, 2009

Clearwire sucks big time. Their internet connection is unreliable and unpredictable and their customer service is unprofessional. Because of their supposed upgrade process to Clear, I had to suffer poor or no connectivity for my internet service from June-July. Believing that the conversion would result in better & faster ...

Clearwire is a BIG LIAR!! – User Submission by Bianca G.

Monday, September 14th, 2009

Upon purchasing Clearwire I was told that I had not passed a credit inquiry so I would have to pay $100 for the modem and pay month to month. We have a clear line of sight to the Clearwire tower which is about 3 blocks as ...

Screwed by Clear – User Submission by Steve

Sunday, September 13th, 2009

They lied to me more then 3 times in less then 1 week.. Lie #1 ---------------- Before I signed up I asked if the USB Mobile Modems work with Mac OS X 10.6 (Snow Leopard) I was told yes.... I get the Modems and no out of the box they don't work with Mac ...