Archive for August, 2009
Tuesday, August 25th, 2009
I have had Clearwire since 5/08. I told the store I could only get one band and was told that was enough and to sign the contract. I signed the contract then found out nothing worked. I was told too bad you will have to pay a ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 3 Comments »
Monday, August 24th, 2009
Hey folks, how long does it take to fix speed issue?
Apparently two weeks and counting…
Clearwire decided I needed to upgrade my modem to get better, faster service.
So far, all I have seen is much slower, next to unusable speeds and heard some of the wildest tales.
Last ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, August 24th, 2009
I tried to cancel my account today and the account representative goes through the usually “may I ask why your cancelling?” … and so I replied because of the inconsistent connection and basically got tired of having to move the Clearwire Modem around.
She then tell me that I still ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Monday, August 24th, 2009
Hey – just found your site this morning.
We recently upgraded to WiMax, we were one of the first, did it in late June 2009.
We actually saw an improvement in our connection, going from 1-2 bands to 3 (out of 5), but pretty darned good…for a while…
One week ago Sunday, the ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 11 Comments »
Monday, August 24th, 2009
I have had clearwire for the past two years. The shittiest service I have ever had. I am in the military and in July the Army gave me orders to move from Hawaii to Oklahoma. I called the to get out of my contract and they said ...
Posted in Customer Service, Performance, User Submissions | 1 Comment »
