Clearwire Sucks! – User Submission by Brad B.

Hello

My name is Brad B. and I had both phone and internet through clearwire, last month they skyrocketed my monthly service to $82.00 a month.

I called and spoke to clearwire and they told me the promotion price was over and that’s why my bill doubled.

I contacted Quest and got phone and a much faster internet for a total of $44.95 a month. I called Clearwire to cancel the services and they informed me that I would have a $50.00 early cancellation fee.

So I paid it and the last bill and I thought I was done with them, I get another bill in the mail that says I still owe them $42.98.

I just got off the phone with Clearwire and those idiots cancelled the phone but not the internet! Thr cutomer service agent told me it was for a month of internet I reiterated that

I had cancelled both services on 7/24/2009 she said they would credit my account for the $42.98 but that they were going to charge me a $135.00 for early cancellation fee!

I told her that I had cancelled both services and paid the $50.00 I was asked to pay she replied I’m sorry for your inconvenience but that’s the way it is! I said BS

Let me speak to a manager and she said there wasn’t one (how convenient) I told her I won’t pay it and it wasn’t my fault that they hire inept people that don’t know what they are talking about.

She said don’t pay it we’ll just turn it into collections I said here’s my phone # you have a manager call me and if you don’t I will be your worst nightmare! That’s $185.00 total in cancellation fees!

That’s more than what Sprint would charge to get out of a cell phone contract! I will not be bullied by these idiots! They always threaten to ruin your credit when you refuse to pay! (any suggestions?)

I appreciate any help you can give me,

Thanks

Brad B