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Archive for August, 2009

Another Clearwire Victim – User Submission

Thursday, August 27th, 2009

Hi, Another victim by the Clearwire. I wished to check the website before I ordered the Clearwire internet last month. Today, I canceled the Clearwire internet service because of the slower internet than promised in the ad. For the first time, I heard the two-year contract and the early termination fee when I ...

Clearwire Sucks! – User Submission by Brad B.

Thursday, August 27th, 2009

Hello My name is Brad B. and I had both phone and internet through clearwire, last month they skyrocketed my monthly service to $82.00 a month. I called and spoke to clearwire and they told me the promotion price was over and that’s why my bill doubled. I contacted Quest and got phone ...

Horrible experience – User Submission by Karen S.

Thursday, August 27th, 2009

I have just spent a long while on the phone trying to cancel my account. I did not remember having a contract with early termination fees. Reluctantly I agreed to the fee, and was given the spiel about trying to resell my account on Craigslist. This did not smack of ...

Sick of paying for service I'm not receiving from Clearwire – User Submission by Jennifer A.

Tuesday, August 25th, 2009

My husband and I signed up for Clearwire last March, since we liked the idea of no cords and the prices were good for the advertised speeds. Even though our modem consistently shows 4 bars, our internet service is insanely slow. I called Customer Service about this, and ...

Usage Policy – User Submission by Bill S.

Tuesday, August 25th, 2009

Today I recieved my 2nd about how bandwith I was using. Basically they said I can't netflix, cuz there was too much downloading. This is not unlimited subscription and they will tell me exactly what i am paying. How much internet traffic or downloading "am I allowed to have". So ...

So slow it makes you want to get out and push – User Submission by Debra F.

Tuesday, August 25th, 2009

I have had Clearwire since 5/08. I told the store I could only get one band and was told that was enough and to sign the contract. I signed the contract then found out nothing worked. I was told too bad you will have to pay a ...

Clearwire speed problems – User Submission by Dan M.

Monday, August 24th, 2009

Hey folks, how long does it take to fix speed issue? Apparently two weeks and counting… Clearwire decided I needed to upgrade my modem to get better, faster service. So far, all I have seen is much slower, next to unusable speeds and heard some of the wildest tales. Last week I was told ...

Automatic Extension of 2 Yr Contract – User Submission by Dennis

Monday, August 24th, 2009

I tried to cancel my account today and the account representative goes through the usually “may I ask why your cancelling?” … and so I replied because of the inconsistent connection and basically got tired of having to move the Clearwire Modem around. She then tell me that I still ...

Clearwire in Bellingham

Monday, August 24th, 2009

Hey – just found your site this morning. We recently upgraded to WiMax, we were one of the first, did it in late June 2009. We actually saw an improvement in our connection, going from 1-2 bands to 3 (out of 5), but pretty darned good…for a while… One week ago Sunday, the ...

Clearwire Sucks – User Submission by Ricky H.

Monday, August 24th, 2009

I have had clearwire for the past two years. The shittiest service I have ever had. I am in the military and in July the Army gave me orders to move from Hawaii to Oklahoma. I called the to get out of my contract and they said ...