Archive for August, 2009
Thursday, August 27th, 2009
Hi,
Another victim by the Clearwire.
I wished to check the website before I ordered the Clearwire internet last month.
Today, I canceled the Clearwire internet service because of the slower internet than promised in the ad. For the first time, I heard the two-year contract and the early termination ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Thursday, August 27th, 2009
Hello
My name is Brad B. and I had both phone and internet through clearwire, last month they skyrocketed my monthly service to $82.00 a month.
I called and spoke to clearwire and they told me the promotion price was over and that’s why my bill doubled.
I contacted Quest and got phone ...
Posted in Customer Service, User Submissions | No Comments »
Thursday, August 27th, 2009
I have just spent a long while on the phone trying to cancel my account. I did not remember having a contract with early termination fees. Reluctantly I agreed to the fee, and was given the spiel about trying to resell my account on Craigslist. This did not smack of ...
Posted in Customer Service, User Submissions | No Comments »
Tuesday, August 25th, 2009
My husband and I signed up for Clearwire last March, since we liked the idea of no cords and the prices were good for the advertised speeds. Even though our modem consistently shows 4 bars, our internet service is insanely slow. I called Customer Service about this, and ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Tuesday, August 25th, 2009
Today I recieved my 2nd about how bandwith I was using. Basically they said I can't netflix, cuz there was too much downloading. This is not unlimited subscription and they will tell me exactly what i am paying. How much internet traffic or downloading "am I allowed to have". So ...
Posted in Customer Service, Lawsuit, User Submissions | No Comments »
Tuesday, August 25th, 2009
I have had Clearwire since 5/08. I told the store I could only get one band and was told that was enough and to sign the contract. I signed the contract then found out nothing worked. I was told too bad you will have to pay a ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
