Comments on: A Former Employee knows ALL TO WELL how badly Clearwire/Clear sucks!!!!! – User Submission by Lily H.

By: Annette

Annette — Fri, 30 Jul 2010 17:17:51 +0000

WOW — I live in Vegas and I can’t can’t even load a 5 minute youtube video without having to wait a half hour for it to load. I’ve just about had it with this connection, I move the computer all around my apartment just to get 6 out of 10 bars ….only to have it disconnected a few minutes later. This is just a waste of money, I can’t believe I put up with this for months.

By: Bamboozled in Atlanta

Bamboozled in Atlanta — Tue, 27 Jul 2010 04:57:51 +0000

Wow. I go for training my first day in Atlanta. After telling my friends that I got a job w them, they were making all these snyde remarks! Now I see why!! Oh wow. So I shouldn’t go ?????? Tomorrw @ 9am what should I do?!

By: Paul

Paul — Tue, 20 Jul 2010 16:29:44 +0000

I HOPE THIS COMPANY FAILS MISERABLY! If your thinking about going to work there…. Run! If your thinking about getting service…. Read the blogs! The managers in Dallas are a Joke. They all got fired! They brought in the Atlanta team to run the show here. Average speeds of 3-6Mbps…. are you kidding me? HA! They told all the dealers in Dallas when they got recuited that they were going to make 5x the face value of what the customer paid them for commission. Then a month after they launched… they lowered it to 3x. The old bait and switch. CLEARWIRE SUCKS AND I HOPE THE MANAGERS IN DALLAS READ THIS. YOU SUCK!!!

By: Paul

Paul — Tue, 20 Jul 2010 16:21:46 +0000

I am an ex employee. THIS COMPANY IS A JOKE!!!! This is by far the worst company that I have ever worked for. Every bit of what people say is true. 80 hours a week, commisssion if you are lucky, micromanaging to the worst extent, oh… and they screwed me and everyone else I know on their last commission check. They keep it. I would love to meet some of the managers in a dark alley now that I dont work there in DALLAS. I would kick their ass for taking 7 months of my life away.

By: Rick

Rick — Sat, 17 Jul 2010 06:48:25 +0000

Well what can I say. My brother and I are both gamers, playing on the same internet connection. For years we have had Comcast and have learned to live with being “Comcasted” as our friends call it. From time to time our service would go out, so we decided to try something new. Clear was MUCH cheaper, but in the long run…you get what you paid for. The service was nowhere near fast enough for us to play online at the same time, and barely for one of us. Currently I have been trying to return the WiMAX modem for 4 months now! The first time they sent it to the wrong e-mail address, and every time after they “confirmed” it was send, but I still never received any return labels. Apparently it’s the ONLY way to return it, even though there are 5 Clear stores near my house. This is the worst service I have ever experienced. For those of you who are fed up with Comcast or any other ISP I advise you to suck it up! You know the saying “It can only get better.”? Well that only applies to Clear customers!

By: Teddy

Teddy — Sat, 12 Jun 2010 13:59:52 +0000

Yep, some old problems with Clear. It’s amazing that a company like this would be so stupid as to go into business only to screw it all up with service (not), reliability (none) and customer service (never was.)

I don’t care about a 2-year contract with Clear or not – I’ve canceled. And, I can tell them what to do with their “contract.”

I’d rather stick the Internet connection up my ass, at least I can get a decent bar to the Internet.

I’m DONE with (un) Clear. What a f*cking joke of a company. They should be ashamed to show themselves. Time to close shop pals, your so-called “partnership” with Sprint is a joke too. That won’t help get customers any better connected to the Internet.

By: lizzie27

lizzie27 — Fri, 04 Jun 2010 05:40:17 +0000

i am a new customer with clear and it totally sucks it is not worth paying 45 bucks for and the reps do put up excuses all their advertising is driving me crazy!!!!!! they need to die we need to bring them down.

By: Brian

Brian — Fri, 28 May 2010 03:16:18 +0000

I have had Clear for 3 months and it has been a complete joke! Download speeds of .8 MBps and upload of .25. They have told me they are upgrading the tower and it will improve. Now my service has been out for 4 days! They can’t tell me when it will be back. I am dropping the service and getting the termination fee waived. Whatever you do, don’t sign up for Clear!!!!

By: artika

artika — Sat, 01 May 2010 03:03:19 +0000

Rome wasn’t built in a day, but I ‘m not waiting. 4G networks are new technology and IMO Clear’s 4G doesn’t work well enough for the price. I do believe they are trying though; trying the patience of both their clients and workers.

My issues isn’t speed-it’s fast when I can connect. My issue is reliability. The first weeks it connects fine but connectivity degrades over time. That scenario seems to be an opportunity for sales people to try to upgrade to ‘better’ service or to get clients to purchase new equipment.

Like some others, I’ve called several times and gotten the usual excuses; you’re in a building, your machine (something), your software (something), you’re doing (something). Oddly, I’ve actually had some good conversations with the tech reps. The reps tell me they can’t tell me what they really think about Clear or they’d get fired. That’s telling me all I need to know.

Yup, I am doing something: switching to a more reliable service. Fortunately, I just got a USB modem (for free) and month-to-month service. As per some other posters, I can see how the terms of the 2 year contract are hidden in the sales language. I fully expect Clear will be a defendant in a class-action lawsuit for misrepresentation. Buyer beware. Welcome to Amerika.

By: Brandon B

Brandon B — Sun, 04 Apr 2010 17:07:25 +0000

ClearWire just opened up here in Chicago months ago… I heard the hype and commercials….My sister and I got service with them and it sucks! It is the worst internet speed I have had and I couldn’t use my laptop in my own house….I do not recommend. Don’t waste your time or money.

By: megan

megan — Sun, 04 Apr 2010 07:06:41 +0000

This month marks my 3rd year with Clearwire. I live in Seattle downtown and always get 5 bars, but have been experiencing more service interruptions since they sent me the Clear Wimax modem. It sucks. Last Sat. the interruption lasted about 3hrs, unplugging and resetting the modem didn’t help at all. It’s interrupted again tonight. I’m using my blackberry to connect to the Internet. Thinking about canceling Clear.

By: KLAXXON

KLAXXON — Thu, 25 Mar 2010 15:00:18 +0000

I USED TO HAVE CLEARWIRE, NOW I HAVE BULLSHIT.
CLEAR WIMAX HAS CRAPPED OUT ON ME SIGNAL WISE ALOT MORE THAN CLEARWIRE EVER DID.

I WAS TOLD THAT I HAD TO MAIL THE EQUIPMENT BACK TO THEM BEFORE THEY WOULD TURN MY ACCOUNT OFF, WELL FUCK IF THAT’S GOING TO HAPPEN, I HAVE 2 HOME MODEMS AND ONE DOESN’T WORK AT ALL.

IF THE SALES PRICK WILL NOT TAKE THEM BACK I WILL SHOVE THEM DOWN HIS THROAT.
I HAD NO PROBLEM WITH CLEARWIRE, THEY HAD REAL PEOPLE HERE THAT WOULD REALLY PROVIDE SERVICE.

By: Termo

Termo — Tue, 09 Mar 2010 00:33:26 +0000

Thank goodness I don’t have it anymore.

By: Termo

Termo — Tue, 09 Mar 2010 00:30:57 +0000

I propose a petition against Clear. I fucking wince when I see the word ‘clear’ right now, even though it applies to me in certain ways. Whoever made Clear Wimax is a dumbass. It has shitty service no matter what improvement you make. If you don’t already have it, don’t use it if you value your internet.

By: BRENDA

BRENDA — Mon, 08 Mar 2010 22:30:12 +0000

CLEAR SUKS….I NEED HELP GETTING MY MONEY BACK…

By: J

Sun, 07 Mar 2010 17:20:43 +0000

http://www.speedtest.net/result/740442515.png
unusually good result. but still shite

By: J

Sun, 07 Mar 2010 00:19:41 +0000

I think clear sucks
they suck at internet rare to connect and when i do it feels like dial up
they suck at support
they suck at service
they suck my time
they can suck my balls.
Sorry but they have wasted my time (about 128 hours now) my money ( $320)
And they have a shitty attitude
Im posting this everywhere so that hopefully i can pay them back by helping people avoid the headache it aint worth it.
Ill wait for LTE or google.
Location is chicago though

By: Ian

Ian — Sun, 28 Feb 2010 12:23:21 +0000

I live in seattle capital hill, too. my mordern signal never goes above 3, mostly remain at 2, Dl speed its 1.xx, and Ul speed is around 0.0x, absoulty it doesn’t run that fast as CLEAR said, and the problem never get fixed. Sometimes i feel like i almost smash my modern, can any CLEAR employer tell me how much it is for a modern, i want to know if it is worthy to break it.

By: Elizabeth

Elizabeth — Sun, 21 Feb 2010 02:26:04 +0000

OMG Clear has been such a scam! I signed up for phone service in order to bump my home and USB speed up, and my connection at home is even SLOWER! on top of that, I have called three times to straighten out my bill— the service was supposed to only be $5 more— Of course, there is no record of that and everytime I call to fix it, they appease me, saying it is fixed and then a few days later, NOTHING!!! I will NEVER recommend Clear to anyone!! CLEAR SUCKS!

By: Stacy

Stacy — Fri, 19 Feb 2010 04:48:29 +0000

I have clear in Dallas. It is terrible. It is hard to get connected most of the time. And once you do, you get disconnected. I cannot use my internet phone. Doing anything on the internet is hard due to the disconnections. The rare time it worked was about 4am. The chat system to contact cust serv is a joke. I got disconnected 10x and had to start over with someone new each time. I started copying the chat and pasting it, and still got nowhere. Tried calling, but got hung up on and did not want to waste remaining cell minutes. I agree the tech or cust service seems shocked that you are having problems. I cannot believe it. I keep asking can’t you see how many times I’ve tried to connect? Now they said I need to contact the higher level tech support, but they are not in now. But I don’t think it will be any help. Just more of the same. I thought this would be such a good thing, should have checked this site first. But at least I don’t feel crazy or that it is only happening to me. Thanks everyone and good luck.