Archive for June, 2009
Tuesday, June 16th, 2009
At signup Clearwire promised they were upgrading their system in our area to WiMax within two months. Five months later and still no firm arrival date for the new technology. At peak traffic times we go about as fast as dialup. They also stated Vonage worked just ...
Posted in Customer Service, Performance, User Submissions | No Comments »
Tuesday, June 16th, 2009
I have been a customer of Clearwire for 5 years, I have had little trouble until I went to Iraq for a year they gave me a hard time just placing my service on hold while I served in the army out of country. They charged 15 dollars just to ...
Posted in Customer Service, Tech Support, User Submissions | No Comments »
Friday, June 12th, 2009
I purchased the service about 8 months ago – tried it for about two days and decided it was not for me… put it back in the box and forgot about it. I figured I had purchased the equipment and called in (first 7 days) to have the account terminated. ...
Posted in Customer Service, Lawsuit, Performance, Tech Support, User Submissions | No Comments »
Friday, June 12th, 2009
I have been a Clearwire customer for a year now - unfortunately. I have not called to complain once that my service continues to drop and causes many issues. I don't think it's too much to ask for your internet service to provide internet. I called to cancel this crappy ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Wednesday, June 10th, 2009
To whom it may concern:
I, too, agree that Clearwire is definitely a rip-off and not a reliable service. I should've known better than to sign up when I first got it and could not get a signal. But they were so persuasive by offering me a discount, and free ...
Posted in Customer Service, Lawsuit, Performance, Tech Support, User Submissions | No Comments »