Archive for June, 2009
Thursday, June 25th, 2009
I am so angry right now I am shaking. Clearwire worked fine for what I needed for the first year. Then it started disconnecting me every time I tried to upload a picture to ebay or craigslist. It also would disconnect me at random times several times ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 3 Comments »
Wednesday, June 24th, 2009
clearwire is the most useless internet service i have ever dealt with, i pay top dollar for high speed service i can mail a letter faster, ive called many times and complained nothing they have done has improved the service, everyone ive talked to say do not use clearwire, if ...
Posted in Customer Service, Performance, User Submissions | 1 Comment »
Wednesday, June 24th, 2009
New info to be added.
I spoke to another rep about speed issues and said that I am still below dial up speed.His answer was quite simple, just hang in there for about 6 months and they will have a new service in my area called clear.Heres the link http://www.clear.com/ ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Monday, June 22nd, 2009
I have been a member with clearwire for 2 months.I have made at least 50 calls (no lie) to them about speed issues, and after going through all their stupid steps I am still where I was before.
I first purchased the 1.5 m service and was getting speeds more like ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 1 Comment »
Sunday, June 21st, 2009
I terminated my service with clearwire May 2009 after almost 2 years of amazingly shoddy service..I have multiple calls to customer service about my lack of service .They said that crews were supposed to be fixing the towers that were only 4 blocks from apartment.
But come to find out service ...
Posted in Customer Service, Lawsuit, Performance, User Submissions | No Comments »
Sunday, June 21st, 2009
Complaint number 19021305 with the Better Business Bureau (pretty worthless experience there too, come to think of it)
Clearwire
never worked
called over and over again
kept promising to make it better
paid for a year, with a phone too, dropped constantly, if could connect at all excruciatingly slow, claimed no documentation so would have ...
Posted in Customer Service, Performance, User Submissions | No Comments »
