Comments on: Lawsuit Filed Against CLEARWIRE!!

By: Carlos lugo

Carlos lugo — Fri, 23 Jul 2010 05:16:33 +0000

This is the worst service possible!!! Mdem goes down weekly speed is slower than dialup. .50.75 in speed grade F- i tried to save money by not going with rip comcast but this Fing service is the bigest ripoff of them all!!! Cancellation fees of $150 I am getting really close to canceling this shit.

By: Philip Ling

Philip Ling — Thu, 01 Jul 2010 20:39:04 +0000

Hello I got clearwire may 13th 2009 and the very first day it sucked and I HATE CLEARWIRE and got stuck with this lopsided contract which only benefited them(CLEARWIRE) they do not care about the customers, CLEARWIRE is purely and clearly a RIPOFF COMPANY, I believe I should get all of my money back or not be charged more than dialup because the fastest speed i ever got was a whooping 90kbs, I will be happy when I can leave CLEARWIRE more like run away from those LEECHES, I hate CLEARWIRE and wish nothing but the worse for them and their tech support is a joke more like dealing with brainless morons, by the way I have web email can someone at this site send me the email address so I can try to get on this class action suit against CLEARWIRE, clearwire is a fitting name for that prick of a company because the wire is clear of anything like the modem speeds

By: Fredrick

Fredrick — Thu, 24 Jun 2010 11:41:45 +0000

You know, I’ve actually been thinking of going around portland with my bus pass, 3-4 or my 30 notebooks, and hand out papers, post them ANYWHERE I CAN FIND telling people that even CONSIDER buying this BULLSHIT to check this site =) And also telling people of their crap. Standing out in a park or something and practically preaching about the bullshit and the rip-offs that this company thinks they can get away with

By: Fredrick

Fredrick — Thu, 24 Jun 2010 09:22:17 +0000

I’ve been using clearwire for the past 3 months or so and it is HORRIBLE! My mom always gave the same excuse in the first month of having to “pay for the stuff up front” when the connection goes down DAILY usually for about 30 minutes – 4 hours. This is UNACCEPTABLE I should not have to steal someones wireless connection to WATCH youtube videos at LOWEST QUALITY. If theres any way to get around the cancellation fee I would LOVE to know it so I can finally convince my mom clear is crap! We get their advertised speeds but sometimes I can’t connect for a day STRAIGHT. Clearwires “ping” is over 150 and sometimes I’ll see my speed dip down to 1mbps download. They kept telling us “oh the tower there is fine and you should be able to connect by repositioning the modem or resetting it” BULLSHIT! Everything that comes out of the hole they use to eat eachothers crap is a LIE. I didn’t have this much of a problem when we moved and Verizon told us “You’re paying for a 3mbps connection but getting a 1mbps connection because 3mbps isn’t offered where you are yet” I mean what the hell? NOBODY should have to put up with clearwires shit. Oh and, my internet crashed while I was typing this, now I’m stealing the comcast connection near me that NEVER GOES DOWN YOU CLEARWIRE SONS OF FUCKING BITCHES. I’m sorry about the language but seriously, clearwire needs to be taught a fucking lesson about business and get shown who the fucking boss is with a LARGE ass fucking lawsuit that puts them out of business for GOOD

By: jsv

jsv — Tue, 22 Jun 2010 15:41:09 +0000

Clearwise is so terrible. They make it easy to sign you up promising that you can cancel within 14 days with a full refund, but it is so hard to cancel. You are placed on hold forever.
Don’t believe anything those representatives tell you.

It is unreliable internet service provider both technically and customer service.

It definitely sucks!!!

By: Randall Henley

Randall Henley — Wed, 16 Jun 2010 00:51:32 +0000

I can not even stay online it keeps reseting itself one day over thirty times. I would say what a waist of money looking for a new internet company.

By: Rich

Rich — Mon, 14 Jun 2010 04:09:47 +0000

The service just keeps getting worse. Two weeks ago I told them I was ending the service. Just tested the download speed and it registered .08 M per sec, a new low or about 4% of what I pay for. This is the worse company I have ever dealt with in my whole life. The good news is, I will be ending their horrible service in two weeks. In the last 8 months, I have probably spent at least 8 hours on the phone trying to get tech help, nothing improved and it only got worse.

By: Sean

Sean — Wed, 09 Jun 2010 01:21:26 +0000

Clearwire is the worst internet that I’ve ever seen, and will be tossed once I move, but I barely ever get 2-3 bars, and when I do, it operates as if it was only one bar. As soon as I move, I’m getting AT&T or Comcast. I heard they’re both faster and more reliable, PLUS… Wireless ISP’s are unreliable, slow, and generally useless in most areas, I recommend NOT getting Clearwire, get Fios or something.

FUCK YOU CLEAR!!! Your company deserves to burn in hell with all of these “Not telling us we’re OUT of the service area” bullshit….

By: Vickie

Vickie — Fri, 04 Jun 2010 14:22:11 +0000

If there has been a lawsuit filed – please GOD make it a Class Actions Suit so others can participate. I’ve been trying to work with Clearwire since October 2009 with my connection issues. Turns out I’m on the “fringe” of several towers (that they didn’t TELL me about when I signed up!!) & since they are doing “upgrades” I’m now noticing connection issues. I work from home & Clearwire is costing me MONEY!! TWO truck rolls (not just 1 – they needed 2) & almost EIGHT months later they agreed to let me out of my contract. I hope some body holds them by the balls in court & strangles them for EIGHT MONTHS. Comcast is a rip-off but at least that crap Works!!

By: Ron Y

Ron Y — Tue, 25 May 2010 01:46:47 +0000

I have been having issues about speed and being disconnected for a while, they replaced the modem once and we spent a long time on the phone, having me uninstall Mcafee and many other things. It was finally established that the problem was at the tower, 1/4 mile from me. They promised to fix the problem, and I give the techs credit, they called back and said it would be until at least Nov 2010 before the problem was fixed, if then. In the interim, I was offered 1/2 price service until the tower was fixed, to begin on the next billing. Next bill is full price removed from my bank account. I called to ask what happened and was told “We don’t offer anything like that and someone told you wrong, you can cancel if you want to”. Tired of poor quality and being misled for months now. No more Clear for me!!

By: kenneth

kenneth — Sat, 22 May 2010 01:40:38 +0000

wait comcast is hella fast!

By: kenneth

kenneth — Sat, 22 May 2010 01:39:06 +0000

Well i play modern warfare 2 online and every time i play it always studders and shuts me off , i constantly have to move the modem around to get a good connection. it only works good 10 pm-9 am after that its hell , i feel like throwing the modem on the street , i always yell when its slow , gives me headachs!!! clearwire claims that they will be improving it
well lets just hope!

By: Ken H

Ken H — Thu, 13 May 2010 23:28:44 +0000

I lose CLEAR connection more than i am connected. I thought it was a modem problem so they sent me a new one, that didn’t help.I’ve been to speedtest and my AVERAGE download was 0.6 in 26 times testing. I called tech support and they expected me to wait one week for someone to come to my house and see if they could figure out the problem…are you FRIGGIN KIDDING ME? CLEAR SIMPLY SUCKS ASS!

By: Erik

Erik — Tue, 11 May 2010 02:34:49 +0000

ive had clearwire and its playable…at 3 in the fukin morning but anyother time its sooo slow i usually get about 568kb/s!!!!!!! and i hardly ever get my “2.0″ mb/s

By: Michael

Michael — Wed, 05 May 2010 00:40:08 +0000

so i have Clearwire right now. and its one of the worst internet services out there. i thought Comcast was bad but Clearwire is just horrible. I’m still a student at a high school in Oregon and i have to do my researches on my phone! and im part of the Speech and Debate team and some cases i need to internet. i use clearwire for like five minutes and the bars go from four to one! i also have xbox live and i cant even play the games good with out it lagging so much! and i thought clearwire was suppose to be fast! but it isnt! its slow… slower than a snail really they are doing false advertising and and fucking people in the ass’s for money! im glad someone is doing a law suit against their ass`s because i was thinking of the same thing! and f.y.i im using my Phone to DO ALL OF THIS!

By: Bret

Bret — Sat, 01 May 2010 19:15:35 +0000

What a frustration! I have had the problem of the internet just always going down. My kids would unplug everything and then plug back in to try to get it to work. Sometimes it would work but most of the time it would not. My kids would be in the middle of homework projects on the internet when this would happen over and over again! Clearwire does SUCK! What a myth that this “wireless” internet is better than DSL.

By: Paul Jackson

Paul Jackson — Sat, 24 Apr 2010 18:46:46 +0000

I was at first please with Clearwire, but their required change and change of modem, changed both my experience and my disgust at both Clearwire and Regulators that it takes not the company nor the government, but a class action lawsuit to get change…which has yet to happen, probably because Clearwire has such deep pockets like those of Google and Microsoft (although Microsoft is not involved in this snafu.)
My experience with Clearwire was to contact the technical Escalation manager in Seattle/Kirkland who sent a contractor out to test my place and antenna. After two plus hours he and the person on the phone determined it was their signal that was the culprit. It didn’t get any better after that.
The change from wi-fi to WiMax was supposed to make a good system better, but has actually provided even worse service. I would think clearwire would go back to their old system that was at least stable and always on and connected. But no, they won’t, they won’t give customers a break on their bill either for poor service…even Comcast does that if the service is out for a day or so. Clearwire has done nothing in my estimation to try and smooth the situation with customers. They appear to be too big to worry about the single customeer.
I’ve logged all the times the connection has broken here over the past few months since the person was here trying to figure out why they were failing to give me good service. The many calls to tech people have gone down hill. They don’t even try to help. One told me, “Well, you have to expect glitches with something so new.” Not on my dime I don’t.
I put the iTraffice monitor which tracks the speeds of my Internet traffic. Much of the time I’m getting poorer service than I could get with a 33 baud modem back years ago.
While I can’t cancel the service with out a large early $$ punishment, I’m moving to Verizon anyway, at a much higher cost and expect someone will pay me eventually. I have a business and I can bill the company for my duress and inconvenience. If they don’t pay my consulting bill, I deduct it from my taxes. Hopefully it will be money they have to pay the government in taxes.
As a stock holder (shortly to be former stockholder of Clear and Clearwire) I’m appalled at the contractual agreements between Sprint, Clearwire, Google and others, that have basically tied the Internet to them, at the point they control much of the Internet.
I’m hoping the utilities will eventually allow electrical lines to be used for fast Internet connections and the big bad companies can go take their own crap.
So just know Clearwire really, really, sucks and someone should do some regulation to tell them to take a leap and pay back the customers for what they paid in. If I still had my 56 baud modem and a card slot, I’d be using that now.
cc: FCC
CC: Congress representatives.

By: AJ

AJ — Thu, 22 Apr 2010 05:35:16 +0000

DO NOT SIGN UP FOR CLEAR!!!

I am a business owner is las vegas and was scammed into signing up with clear. July 30th a clear rep came out to my business to pitch their service. My first question to her was how is the reception? She told me that in her car her laptop is getting 2 bars but the battery dies and she cannot get it back up. I asked her to bring the USB modem inside and I could plug it into my laptop. Oh she replied the drivers will only work with windows xp. I told her I have an old laptop with XP running on it. Then she tells me that the drivers are on her laptop and she left the charger at the office. At this moment I should have thrown the B**CH out. Instead 9 months later and countless hours spent with tech support, I could have my normal life back. Well it turned out we received our 2 modems and a USB modem the next week. August 3rd, 2009 I plugged in the modem and would not get any signal at all. I tried the second modem and the same thing. I called tech support only to find out that the nearest tower was more than 1.2 miles away. I told the tech support rep that the sales rep that came out last week said she was getting 2 bars in her car, how is that possible? The tech replied, she must have been mistakes. It tool another 2 weeks before a tower near me came online. Thank got I thought to myself. August 19th, 2009 Now I have 5 bars on the modem. I went to speedtest.net to see what the performance, to my huge disappointment the ping times were over 400ms and 1.5 was my download speed and 300k was my upload speed. I could not operate my credit card terminal because of the high ping times. I kept contacting tech support. They had me move the modem to 10 different place and we had the same trouble. I am convinced that Clear wire is a scam. There service is worthless. I am ready for a Class Action suit to get all my money back for the worthless equipment I am stuck with and 9 months worth of service. -AJ

By: Shawn Dancyn

Shawn Dancyn — Mon, 12 Apr 2010 21:17:45 +0000

Clear is trash, it doesn’t work like it suppose to. I never had more than 2 green bars. It always cut of when I’m in the middle of a game or sending a email. This service is the worst I “ever” experience!! And their customer service is also stinks. When your on the phone they try to make it seem that you connected the their modem wrong. I would love to put my name on any law suit against Clear “Trash” Wire..

By: John Jewel

John Jewel — Fri, 02 Apr 2010 12:12:36 +0000

The best advice thus far is to write your state Attorney General with a peronal complaint. My apartment has a cell phone tower
within sight and if it snows I have crippled service. On “good” days my service provider is not even close to their terms and conditions of the contract. I boxed the crap back up after a year and told them to take a hike. I have come to the absolute conclusion that any company that wants a contract up front is a sham, especially this worthless piece of crap.
Did you know two thirds of the world is still at dial up speed? Well sign up for this service and you will be no better off those
people in grass huts, jungles or zip codes that include EIEIO.