Archive for April, 2009
Thursday, April 30th, 2009
My contract with Clearwire isn't up until August 2010. I have been calling them on a monthly basis and more recently weekly basis to address the fact that the service is as slow as dial up yet I am paying for "high speed internet." I truly feel like I am ...
Posted in Performance, Tech Support, User Submissions | 1 Comment »
Thursday, April 30th, 2009
I moved outside of Clearwire's service area after being a customer for almost 3 years. This is my second 2-year contract term. The customer service rep told me that I would have to pay a $150 cancellation fee, and that I was misled my the sales rep who told me ...
Posted in Customer Service, User Submissions | No Comments »
Thursday, April 30th, 2009
Hello,
I am currently a Clearwire customer. I live in Superior, WI and have just gotten off the phone with their customer service, or lack there of. My story is that I am moving out of area permanently to Milwaukee, WI where Clearwire does not have coverage. I have ...
Posted in Lawsuit, Performance, User Submissions | No Comments »
Monday, April 27th, 2009
i signed up and everything was fine for a few weeks, so when i was offered the voip bundle package, i signed up. the selling point was the $75 web visa certificate i was offered to sign up.
the problems started when i never received the web certificate. the $75 certificate ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »
Friday, April 24th, 2009
I'm in an executive suite, and Clearwire is provided to tenants for Internet access. Clearwire is an unacceptable Internet provider. Clearwire has two major drawbacks: 1) wireless transmission is easily interrupted; and, 2) it is a shared bandwidth product.
The modem in my office ranges from 2 bars, to 5 bars ...
Posted in Customer Service, Performance, Tech Support, User Submissions | No Comments »