Archive for February, 2009
Thursday, February 5th, 2009
I used to sell clearwire through Wireless Advocates (another terrible company) in Costco. The clearwire account managers were getting us to sign up with them by telling us it would always be 50% off and there would be no contract. Just tossed us modems basically. Well, impossible to sell, Clearwire ...
Posted in Customer Service, Performance, Tech Support, User Submissions | 2 Comments »
Thursday, February 5th, 2009
I have had my clearwire about a year. At first it was just fine, then since they teamed up with Google, I have to restart my computer everytime I want to read my emails. I was not having this problem before. I have sat for hours with their ...
Posted in Tech Support, User Submissions | 1 Comment »
Wednesday, February 4th, 2009
I recently moved my law office to office share with two other attorneys and a paralegal. We contacted Clearwire so that we could have four phone lines (three for each attorney and one fax line). The sales representative was informed that we would not be starting the service ...
Posted in Customer Service, Lawsuit, Performance, Tech Support, User Submissions | 1 Comment »
Wednesday, February 4th, 2009
Hey, Clearwire is a great company... with bursts of speed at up to double their rated speed.
However...
Once you are signed up for their service, you suddenly find out that this lightning speed is NOT to download big files, stream video, play online video games, or do anything else that actually ...
Posted in Customer Service, Performance, User Submissions | No Comments »
Monday, February 2nd, 2009
http://www.measurementlab.net/measurement-lab-tools.html
Note from Tim:
Use this site to see if Clearwire is doing any traffic shaping on your connection. You'll be surprised at what you find.
Posted in Performance, User Submissions | No Comments »
Monday, February 2nd, 2009
I have been a customer for over 3 years. Decided to change over to DSL because of signal reception problems. Try to cancel service. The rep Penny wanted me to find someone to take service. She said go on Myspace or craigslist and find someone to take your account.I said ...
Posted in Customer Service, Performance, User Submissions | No Comments »
