Clearwire Beware! - User Submission by Daniel
October 7th, 2008 | by Tim |Stay as clear away as you can. They will promise you that should you move out of their service area you may cancel the contract but what they fail to tell you the cost of doing this: YOU sell the contract yourself, YOU pay a cancellation fee or you continue to pay for services they are unable to provide until the contract is over. One might think good customer service would look like PROVIDING the service and since they are unable due to you moving to an area where the service is not available this would be an acceptable and just plain good customer service to let one out of this contract? Reasonable thinking? Hum well obviously this company does not have the interest of its clientele and maybe this is one company we in the USA can do without.
One Response to “Clearwire Beware! - User Submission by Daniel”
By Alyssa on Oct 9, 2008 | Reply
I completely agree. Greedy bastards. We are being transfered to a base in Montana. Of courst there is no clearwire in Montana. They basically laughed at me and said it would cost $190.00 to cancel and that was the best they could do for me. That is unless I want to try and con someone else into taking over my contract. So I wrote down what they told me to put in the ad. Well needless to say while packing boxes that piece of paper went missing. So I called back and got a completely different run around. I don’t know who to believe. Shouldn’t there be some kind of protection for people who have no choice on moving???