Archive for September, 2008
Friday, September 12th, 2008
STUPID CLEAWIRE
Taking money out of my account AGAIN when I canceled the service more than a week ago.
Not only did they say they would NOT bill me but the lady promised a refund of last months charges. I tried in vain to return their stupid modem and she kept asking ...
Posted in Customer Service, User Submissions | 6 Comments »
Thursday, September 11th, 2008
So I read a lot of material on your website after I had a blowout with Clearwire’s customer service. Extremely frustrated, I filed a complaint with the better business bureau and after a week got a response that they would cancel my two year contract if I would pay ...
Posted in Customer Service, User Submissions | 4 Comments »
Thursday, September 11th, 2008
Just found your site! I am experiencing the same as everyone else........but I have been with them for four years I think! No problems until a few months ago. Thought my issues were with my PC. NOT! I finally got their technician to admit that ...
Posted in Tech Support, User Submissions | 1 Comment »
Tuesday, September 9th, 2008
I've been 'clearwired' again! It's a new phrase I've coined.
I sent a submission back on May 22nd, you can look it up, it was about their inferior isp and the difficulties I had quitting. Well, I've had to deal with them again, you ask, but Ian didn't you ...
Posted in Customer Service, User Submissions | 1 Comment »
Friday, September 5th, 2008
Hello. i am so beyond mad i had to post this. (my repost from clarkhoward.com) - i intend to call him tomorrow and get him on this actually. i would NEVER EVER do anything like that normally but Clearwire deserves this.
i moved recently from OH to KY. signed ...
Posted in Customer Service, Lawsuit, Tech Support, User Submissions | 1 Comment »
Wednesday, September 3rd, 2008
First off, some of clearwire's practices should be illegal...
Coming from a location where I cannot gain access to wired internet, I found out about clearwire and decided to give it a shot. Biggest mistake of my life. Order was placed on July 24th. July 31st, I'm already calling in because ...
Posted in Customer Service, Performance, User Submissions | No Comments »
Wednesday, September 3rd, 2008
Please be aware of hidden charges!
I canceled my service after 6 months due to inability to use a wireless PC Card outside the city (they do not offer coverage in majority of Texas), and agreed to the early cancelation fee ($200).
I canceled the service on August 6th, and I was ...
Posted in Customer Service, User Submissions | No Comments »
Wednesday, September 3rd, 2008
I live out in the sticks here in Central Texas. Until Clearwire came along, my only two options were Dial-Up and ISDN, both of which I had at one point or another. I've had Clearwire for going on 3 years now. Unfortunately there is just nothing else I can get ...
Posted in Performance, User Submissions | No Comments »
